Sr. Analyst, Process Engineering - Simplii Financial

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing Simplii Financial is a modern, customer-first organization where great experiences are built on strong processes. The Business Analysis team acts as the connective tissue that keeps our squads moving with clarity and rigor, translating customer and business needs into clear, actionable requirements that enable simple, reliable, and genuinely better banking experiences. As a Business Analyst, Process Engineering at Simplii, you'll be embedded in a squad, supporting end-to-end business analysis activities, documenting requirements, identifying sources of friction in existing processes, and contributing to designing improvements that make banking clearer and faster for the customers who depend on us. You'll work closely with product, technology, operations, and partner teams, bringing careful attention and genuine curiosity to every piece of work you touch. As a member of the Business Analysis team, you'll be supported in your craft development and career growth by your Director. Day-to-day, you'll be accountable to your squad and the outcomes it is responsible for delivering. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote. How you'll succeed Business Analysis Support – Assist with requirements gathering, documentation, and process assessment under the guidance of senior team members. Complete assigned tasks accurately and on time, while developing your ability to translate complex business and customer needs into clear, actionable requirements. Process Improvement – Identify sources of friction in existing processes and contribute to designing improvements that make things simpler and faster for customers and internal teams. Apply standard business analysis methodologies and seek feedback to continuously improve the quality of your work. Stakeholder Collaboration – Communicate clearly with those around you, participate actively in squad ceremonies and stakeholder meetings, and strive to understand what partners and customers truly need before proposing solutions. Technical and Business Fluency – Build your foundational understanding of business processes and technical concepts. Ask insightful questions, clarify requirements thoroughly, and develop systems thinking that connects people, process, data, and technology across end-to-end workflows. AI and Continuous Learning – Explore and apply AI-enabled tools to improve the speed and quality of your analysis work. Share your learnings with your team and approach every sprint as an opportunity to grow your craft and capability. Documentation and Quality – Produce clear, well-organized documentation—including requirements, process flows, and supporting materials—that enables your squad to move with confidence and minimize unnecessary complexity. Who you are You have relevant experience. You bring experience in business analysis, process improvement, or a closely related field, and a genuine interest in building a career in business analysis practice within a complex, regulated environment. You put the customer first. You understand that the requirements you gather, the processes you map, and the improvements you recommend exist to serve real people. You keep this perspective present in your work and bring it into squad conversations, even when the work feels technical or process heavy. You're a systems thinker. You naturally consider how people, process, data, and technology connect across an end-to-end workflow, and you look for upstream causes before proposing downstream fixes. You're curious and analytical. You ask thoughtful questions, look for root causes, and enjoy breaking complex problems into clear, actionable components. You're comfortable with ambiguity and motivated to create clarity. You're eager to learn and grow. You approach feedback as useful information, every sprint as a chance to improve, and every new tool—including AI—as an opportunity to enhance the quality and speed of your work. You're a dependable teammate. You show up prepared, follow through on your commitments, and contribute to a squad culture where people trust each other to deliver. Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-595 Bay St., 6th Employment Type Regular Weekly Hours 37.5 Skills Analytical Thinking, Business Analysis, Business Cases, Ensure Compliance, Group Problem Solving, Process Engineering, Process Mapping, Project Support