Sourcing Operations Manager

Reporting Location: Chicago - 345 North Morgan 105,000-115,000 Workplace Type: Hybrid ABOUT US tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas. Most importantly, we're a place where you can achieve great things, and be recognized as the best. WHAT MATTERS THE MOST Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving. tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. WHY WE THINK YOU WILL LOVE THIS ROLE Sourcing Operations will have overall accountability for managing a subset of supplier relationships across the Packaging Category within a defined region. This includes being responsible for the planning, organization, directing and controlling of the supply of packaging which is produced for our customer(s) which is used within their restaurants (QSR segmentation). The role will deploy and manage a consistent global supplier engagement framework, supplier performance metrics, and sourcing strategies. The primary responsibilities for the role include managing assured supply of packaging products, supplier development, supplier selection, supplier performance and capacity and contingency management. This individual will collaborate internally with the Strategic Sourcing, Commercial Delivery, and Category Management functions as well as Quality and SIPD. From an external engagement perspective, in addition to being the primary relationship owner for our supply base, the individual will provide support as a subject matter expert to our customer when necessary. WHAT YOU WILL BRING TO THE ORGANIZATION Inventory management of suppliers that deliver uninterrupted supply of core and promotional product to the system at a level of quality, innovation, and cost, consistent with the customer’s standards and expectations. Support Supplier Relationships programs across the supplier base in the defined region Manage raw material and risk management aspects of the packaging supply chain both at strategic level and with regard to supply contingency and pricing fluctuations Lead Capacity/Contingency gap identification Implement supplier strategies against the product category roadmaps to meet overall category needs and the customer’s long term business objectives Serve as the escalation point for supplier issues across the business. Collaborate with internal customers especially Procurement Services and Product Management during the strategic sourcing review process to deliver against defined objectives. Key responsibilities in this area include supplier selection, supplier onboarding, negotiations, and contract management. Manage and implement overall supplier capacity requirements to support the product strategies and roadmaps inclusive of any necessary supplier investment strategies. Manage execution of supplier contract management in partnership with Procurement Services. SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE 4-year supply chain degree with 3-5 years’ experience in supply chain, sourcing, category management, and/or procurement Demonstrated delivery of Supplier Management and Supplier Performance management that result in measurable valuable outcomes (e.g. innovation, supply chain stability, sustainability, cost savings) Strong analytical capabilities Results proven negotiation capabilities Strong critical thinking capabilities Highly collaborative Influence without authority Business and financial acumen Strong relationship / strategic partnering skills Technical background preferred (engineering or supply chain discipline) MBA preferred Skilled in using computer software applications such as Word, Excel, PowerPoint, Outlook, & Team Previous experience working as a Buyer or Supply/Demand Planner Starting salary between $105k – $115k TOTAL REWARDS Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant: Our commitment to rewarding results Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success There's more ... Generous medical, dental, vision and other great benefits Paid parental and medical leave programs 401(k) with a company match component and profit sharing 15 days of paid time off plus company holidays Hybrid work model Tuition reimbursement and student loan repayment assistance Inclusive employee resource groups EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. RECRUITING AGENCIES tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes. Nearest Major Market: Chicago