Solutions Consultant

Solutions Consultant APPLY NOW We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. Nuix is one of the greatest comeback Technology success stories in Australia, and we're making massive waves each day. Nuix is, and will be, a pioneer in the Australian Technology space, and we're carrying the torch on what "good" looks like. This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good. We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey. Role Overview: We are seeking a skilled Solutions Consultant to join our team and drive the implementation of cutting-edge data processing, automation and visualization solutions for our clients. This customer-facing role combines deep technical expertise with strong communication skills to deliver transformative solutions across diverse enterprise environments. You will work closely with customers to deploy, optimize, and support Nuix and related applications across complex infrastructure environments. Nuix solutions continue to evolve with advanced analytics and automation, and this role will play a key part in enabling customers to get the most out of their investigative and eDiscovery tooling. Role Location: This position will be based in our Reston office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Reston office for the remaining days of the week. Key Responsibilities Customer Engagement & Solution Design Partner with Business Consultants, Pre-sales and Customers to understand their business requirements and technical constraints Design and implement Nuix solutions tailored to specific customer needs Conduct technical discovery sessions and requirements gathering workshops Collaboratively develop solution architectures and implementation roadmaps for technical and business stakeholders Implementation & Deployment Lead end-to-end implementation of Nuix solutions in customer environments Deploy and configure Nuix solutions applications in Linux and Kubernetes environments Manage solution rollouts across AWS and Azure cloud platforms Ensure seamless integration with existing customer systems and workflows Technical Leadership & Best Practices Implement orchestration, automation, data pipelines and model fine-tuning processes Establish monitoring and performance optimization frameworks Create technical documentation and implementation guides Develop and optimize prompt engineering strategies for various use cases Customer Success & Support Serve as the primary technical point of contact throughout the customer lifecycle Provide ongoing technical guidance and troubleshooting support Train customer teams on solution usage and best practices Identify expansion opportunities and additional use cases Travel Requirements This role may require up to 20% travel for customer engagements and on-site implementation Skills, Knowledge and Expertise Technical & Consulting Expertise Prior experience in Professional Services or customer-facing solution delivery roles. Strong hands-on experience deploying and managing solutions in Windows and Linux environments with proficiency in Linux system administration and command-line operations Experience installing, configuring, and maintaining web applications and supporting service layers. Scripting experience Python or Ruby Proficiency tuning: Network performance, including SMB shares and NAS optimization and Storage infrastructure, including RAID configurations and throughput optimization Experience integrating applications using REST APIs, preferably Nuix’s API ecosystem. Familiarity with identity and authentication management, including: SAML, OpenID Connect, Okta / Entra ID Strong analytical and troubleshooting skills across application, infrastructure, and workflow domains. Cloud & Infrastructure Working knowledge of AWS services and/or Azure cloud services Experience with Infrastructure as Code tools (Terraform, CloudFormation, or similar) Understanding of CI/CD pipelines and DevOps practices Professional Skills Excellent communication and presentation abilities Ability to learn new solutions and products at pace with curiosity Strong problem-solving and analytical thinking skills Customer-focused mindset with ability to translate technical concepts for non-technical audiences Experience working in a consultative or customer-facing technical role Preferred Qualifications Technical expertise in eDiscovery, preferably with Nuix Advanced degree in Computer Science, Data Science, or related field Familiarity with Nuix products such as Nuix Workstation, Automate etc. Nuix is an equal opportunities employer. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer. We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application. Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page. https://www.nuix.com/ As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. Nuix Vision Finding Truth in a Digital World. Nuix Mission Statement Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence. Nuix Values TAKE OWNERSHIP RESILIENT UNAFRAID TEAM NUIX HERO OUR CUSTOMERS We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to. **Nuix is an Equal Opportunity Employer** Love the role, but not the right fit for you? Know someone that might be awesome for this role? We're always looking for talented people who want to make a real impact. If you refer someone and we successfully hire them, you'll receive a $1,000 gift card. Send referrals to [email protected] or message us on LinkedIn. T's & C's apply. To all recruitment agencies: Nuix does not accept agency CV's unless we have an existing agreement. Please do not forward CV's to us, or our Nuix employees directly. Nuix is not responsible for any fees related to unsolicited resumes, or where there is not an agreement in place. Department AMER Sales Locations Reston (USA) Remote status Hybrid About Nuix See the bigger picture, faster. We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. We help customers collect, process and review massive amounts of structured and unstructured data, making it searchable and actionable at scale and speed, and with forensic accuracy. Our users rely on Nuix software to assist with challenges as diverse as criminal investigations, data privacy, eDiscovery, regulatory compliance and insider threats. Powered by AI. Our solutions are powered by our patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify patterns and correlations that no human could find, so that our customers get to the most relevant or risky data faster, saving on time, cost, reputation damage and even lives. Founded in 2000 Co-workers 500