Senior Technical Operations Solutions Consultant

C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter. Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you’re energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up. Position Summary The Senior Technical Operations Solutions Consultant enhances warehouse efficiency by analyzing, mapping, and optimizing operational processes with a strong focus on SAP Warehouse Management (WM) and Extended Warehouse Management (EWM). This role leads process improvement initiatives, develops and implements SOPs, and partners with cross-functional teams to integrate new procedures and technologies. The Senior Consultant also manages and develops a team of Junior Operations Consultants, ensuring high-quality delivery and continuous improvement across client engagements. Essential Functions & Responsibilities Leads assessments of warehouse and supply chain processes, focusing on SAP WM/EWM environments to identify improvement opportunities. Develops process maps, identifies bottlenecks, and recommends actionable strategies to enhance operational performance. Designs, updates, and implements clear, practical, and error-proof SOPs aligned with industry standards and SAP best practices. Facilitates client workshops, gathers requirements, and helps clients prioritize operational changes. Partners with supply chain leaders and stakeholders to ensure seamless integration of new processes and technologies. Guides Junior Operations Consultants in developing training materials and supporting SOP implementation. Monitors performance metrics, conducts audits, and drives continuous improvement initiatives. Stays current on industry trends, SAP WM/EWM capabilities, and emerging best practices. Manages, coaches, and evaluates Junior Operations Consultants; participates in hiring and talent development. Travels up to 50% to client sites to evaluate operations and support implementation activities. Promotes a high-performance, collaborative culture and adheres to all quality and information security standards. Minimum Requirements Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or related field; or equivalent experience. 8+ years of experience creating and implementing SOPs to improve warehouse operations. 8+ years of experience analyzing warehouse processes and developing actionable solutions. 8+ years of experience mapping current and future-state processes. 8+ years of hands-on experience with SAP WM and EWM. Experience with Lean, Six Sigma, or other process improvement methodologies. Active or obtainable U.S. government security clearance (U.S. Citizenship required). Strong project management skills with the ability to lead complex operational initiatives. Excellent communication skills with the ability to translate complex concepts for diverse stakeholders. Proven ability to lead, coach, and develop junior team members. Ability to travel up to 50%. Nice to Have (Not Required) Certification in Lean, Six Sigma, or other process improvement methodologies. Prior consulting experience in a similar operations or SAP-focused role. Experience using SAP modules beyond WM/EWM. Experience working with U.S. Government agencies (DLA preferred). Familiarity with warehouse automation, Industry 4.0 technologies, or digital supply chain tools. Exposure to change management, training development, or workshop facilitation. Technical proficiency with complementary tools that enhance warehouse operations. Compensation: In accordance with pay transparency law, the expected salary range for this position is $140,000 – $180,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. We anticipate this job posting will be posted until 05/05/2026. Benefits: C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits Our employees are key to our success, so we strive to be more than just a team; we’re a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win. Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn’t all about work. Live your happiness. Be healthy. All In – You can’t fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team’s true potential. Never Forget the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS. GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win! Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development. How to Apply: To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter. C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.