Software Development Engineer in Test III - Payments

About HighLevel: HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our People With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our Impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts About the Role: HighLevel is looking for passionate SDET3 for its Full-time remote engineering team in India. You will be responsible for ensuring that the new releases we make for features, enhancements, or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds. Responsibilities: Own and evolve the test automation platform, ensuring scalability, reliability, and ease of use Design and maintain robust automation frameworks across UI, API, and backend layers Build and enhance internal QA tools that improve test efficiency Drive adoption of automation best practices, coding standards, and efficient test design Implement and maintain test observability systems for reporting, analytics, and defect insights Conduct performance, load, and scalability testing for key features and services Develop and maintain test infrastructure, supporting containerized and distributed environments Collaborate closely with developers, QA, and DevOps to embed quality throughout the delivery pipeline Improve test reliability and flakiness detection through intelligent retry and failure analysis systems Contribute to continuous improvement of tooling, test data management, and CI/CD quality gates Research and implement emerging technologies (AI/ML, LLMs, smart test generation, etc.) to advance test automation capabilities Advocate for shift-left quality, influencing design and architecture discussions for better testability Maintain clear documentation and onboarding materials for test frameworks and platform usage Requirements Experience: 5+ years in software testing or automation for web applications, SaaS platforms, or large-scale systems Technical Depth: Proven expertise in designing and maintaining test automation frameworks (Playwright, Cypress, Selenium, etc.) Programming Skills: Strong in TypeScript, JavaScript, or Python — capable of writing scalable, maintainable automation code Infrastructure Knowledge: Hands-on experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab) and containerized environments (Docker, Kubernetes) Cloud Proficiency: Working knowledge of GCP or AWS for test infrastructure and environment setup API & Backend Testing: Deep understanding of RESTful APIs, request validation, and integration testing Performance Testing: Experience with tools like k6, Locust, or JMeter for load and scalability validation Observability & Reporting: Familiarity with test reporting dashboards, metrics tracking, and alerting (Grafana, Prometheus, Slack integrations) Debugging Skills: Strong ability to diagnose failures in distributed systems and identify root causes quickly Architecture Awareness: Solid understanding of system design, micro-services, databases, and data flow across layers AI/ML Awareness (Preferred): Exposure to AI-assisted testing or LLM-based test generation is a plus Soft Skills: Excellent communication, documentation, and collaboration skills with a cross-functional mindset Mindset: Ownership-driven, curious about platform scalability, and passionate about building tools that enable others to test better EEO Statement: The company is an Equal Opportunity Employer. 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