Social Media Manager

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Social Media Manager owns the organic social channels, paid social programs, and employee advocacy platform, and serves as the go-to advisor who elevates social media literacy across the marketing organization. Reporting to the Senior Manager, Digital Marketing, they shape how the world sees Jamf: writing compelling content, running data-driven campaigns, and activating employees as brand advocates, all in service of one cohesive strategy. This role is the internal subject-matter expert that colleagues across Marketing, Product, Events, Sales, HR, and Communications turn to for guidance on what works, what’s changing, and what Jamf should try next. This role requires both deep platform expertise and the organizational credibility to shape how Jamf shows up on social platforms. For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role: Organic Social Media Management Own and maintain the content calendar across LinkedIn, X (Twitter), Instagram, Facebook, and Threads by writing copy aligned to campaigns, product launches, events and brand moments. Write, edit, and publish platform-native copy tailored to each channel’s tone and audience. Lead community management: monitor and respond to comments, mentions, and DMs daily; escalate sensitive issues to Marketing leadership with recommended action. Coordinate with stakeholders across Marketing, Product, Events, Customer Education, HR and executive teams to source content, serving as the go-to social media resource for platform strategy, managing incoming requests via Jira with clear lead-time expectations, briefing requirements, and approval workflows. Track and report on organic social performance using Oktopost and Google Analytics, delivering quarterly trend reviews and campaign-specific reports to Marketing leadership while applying UTMs to every shared link ensuring clean attribution and reporting. Proactively share platform updates and emerging trends with stakeholders to inform strategy. Paid Social Advertising Develop and execute paid social strategies on LinkedIn and Meta across multiple regions to build awareness and support go-to-market goals. Configure, manage, and optimize campaigns end-to-end: A/B testing creatives, targeting, ad formats, and budgets to drive continuous improvement. Manage regional budgets and monthly forecasting by partnering with Data Analysts to maintain attribution and performance reporting. Collaborate with Product Marketing, Field Marketing and Content teams to align paid social with ABM and integrated campaign initiatives. Employee Advocacy Program Management Own day-to-day management of Jamf’s employee advocacy program on Oktopost, curating and loading content, onboarding new advocates, tracking and reporting on program performance and maintaining the roster. Drive participation through internal Slack communications, monthly recognition incentives and enablement, partnering with HR and leadership to activate executives as advocates. Train and encourage advocates to personalize suggested copy, periodically audit what employees share for brand alignment, maintain enablement resources including copy guidance, UTM tutorials, and Oktopost how-to materials. Manage the monthly advocate recognition program, incentive distribution and ongoing evaluation of scalable global gifting solutions. What we are looking for: Minimum of 7 years of B2B social media experience spanning organic, paid and advocacy channels. (Required) Proven track record managing organic brand social accounts and paid campaigns across LinkedIn, Facebook, X, Instagram, and/or Threads — including targeting, budget management and optimization. (Required) Hands-on experience managing an employee advocacy program; Oktopost experience strongly preferred. (Required) Proficient with UTMs, Google Analytics and social analytics platforms; comfortable building performance reports for non-social audiences. (Required) Exceptional writing skills with the ability to adapt brand voice across platforms, audiences and content types without losing authenticity. (Required) Demonstrated ability to function as an internal advisor or SME: translating social media expertise into guidance others can act on. (Required) Self-motivated learner who actively tracks platform changes, tests new formats and tools, and brings that knowledge back to the team. (Required) Experience coordinating social media for large-scale events (trade shows, virtual summits, user conferences). Organized and detail-oriented with the ability to manage a multi-platform content calendar, competing deadlines, and stakeholder relationships across Marketing, HR, Product, Sales and executive teams. Data-driven with experience using performance insights to evolve strategy and advocate for resources. Education & Certifications 4 year / Bachelor's Degree in Marketing, Communications, Journalism or related field; a combination of relevant experience and education may be considered (Required) How we help you reach your best potential: Named a 2025 Best Companies to Work For by U.S. News Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z Named one of Forbes Most Trusted Companies in 2024 Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® Named a 2024 Best Technology Company to Work For by U.S. News Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world. We put people over profits – which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world. Pay Transparency At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role. # LI -Remote Pay Transparency Range $93,700 — $169,840 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at [email protected]