Social Media Manager

Overview As Social Media Manager / Strategist at Rise at Seven, you are accountable for turning social strategy into high-performing execution — ensuring that everything we publish is insight-led, platform-native, and built to perform. You sit at the centre of delivery — bridging strategy and creation — owning what gets made, how it performs, and how it is delivered to clients. This role is both performance engine and delivery owner — responsible for execution strategy, content performance, and the day-to-day running of client social work. You will lead planning, communication, and delivery across accounts — ensuring work is on-brief, on time, on budget, and continuously improving. Key Performance Indicators 80% of social accounts hitting KPIs Creating famous social case studies/awards for your social strategies Growth of key social metrics (reach, saves, shares, engagement rate, followers) Hitting deadlines and budgets Channel Strategy & Platform Planning Define and own channel-specific strategies across organic social platforms (TikTok, Instagram, Pinterest, Reddit, LinkedIn, YouTube, etc.) Determine the role of each platform within a client or brand ecosystem (e.g. awareness, engagement, education, conversion, community) Translate high-level strategy into platform-native approaches — formats, tone, frequency, and content mix Identify where to prioritise effort and investment across channels based on audience behaviour and performance Continuously refine channel strategies based on data, trends, and platform evolution Translate high-level strategy into clear, actionable content plans and formats Own performance tracking and optimisation — not just reporting, but action Content Planning Lead the development of content calendars, formats, and series Build and maintain client roadmaps for social — aligning content to objectives and campaigns Balance proactive campaigns with reactive, real-time opportunities Client Delivery, project management & Communication Own day-to-day client communication across social accounts Lead regular client check-ins, updates, and reporting conversations Translate performance and strategy into clear, confident client narratives in decks and storytelling assets Manage expectations, timelines, and deliverables proactively Ensure all work is aligned to client objectives, brand, and KPIs Own task management within project management systems Ensure all deliverables are scoped, tracked, and delivered on time Manage workflow between strategists, creator managers, and creators Maintain visibility of priorities, risks, and dependencies across accounts Budget & Resource Allocation Manage and allocate budgets across: Content production Creator/influencer spend Platform prioritisation Ensure spend is aligned to performance and impact Identify opportunities to maximise output and efficiency Work with Leads to ensure commercial viability and profitability of accounts Performance, Insight & Optimisation Analyse platform data, audience behaviour, and content performance Turn insights into clear recommendations and next steps Feed performance insights back into both content and client strategy Build reporting narratives that go beyond metrics — focusing on impact Platform & Cultural Intelligence Stay ahead of platform updates, trends, and algorithm shifts Translate trends into brand-relevant, scalable content ideas Understand platform nuance (TikTok, Instagram, LinkedIn, YouTube) and adapt accordingly Creator & Channel Management Work closely with creators and social execs to bring content to life Provide clear briefs, feedback, and performance-driven direction Leverage internal creators and external talent (e.g. Rise Network) Ensure owned brand channels are actively managed and growing Collaboration & Escalation Partner with Social Leads on strategic direction and escalation points Work with Creator Managers to ensure smooth delivery and team efficiency Collaborate cross-functionally (SEO, PR, Creative) for integrated campaigns Escalate risks, performance issues, or client concerns early Why This Role Matters You are the owner of delivery and performance — where strategy becomes reality You remove pressure from Leads by owning client comms and execution You ensure social is not just creative — but structured, accountable, and commercially effective What Good Looks Like Clients trust you and rarely need escalation Content performance improves consistently over time Delivery is smooth, proactive, and never reactive You bring clarity, structure, and confidence to every account You balance creativity with commercial awareness What We Can Offer You $75,000 – $80,000 salary Generous holiday allowance + public holidays Holiday loyalty scheme Work from anywhere for up to one month a year Your birthday off Christmas and New Year office shutdown Access to private medical Enhanced maternity and paternity leave Flexible and hybrid working Bucket list scheme — one life experience on us