Site Acquisition Support Specialist M/F

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Site Acquisition Support Specialist - Lockers by Quadient / Milan Italy About the Role Quadient’s Parcel Lockers Division is expanding its network of locker locations across Italy. As a Site Acquisition Support Specialist, you will be a core contributor to that expansion: identifying, visiting, and signing new Host locations — from independent convenience stores to large retail chains, fitness centres, residential developments, petrol stations, and beyond. This is a junior field role designed to grow into a full Site Acquisition Manager position over time. This is a field-heavy, results-driven role for someone who thrives on autonomy, enjoys building relationships face-to-face, and wants to see the direct impact of their work. Your pipeline comes from two sources: a dedicated Lead Generation Specialist who handles cold outreach and appointment setting, and your own autonomous prospecting activity. You own both channels — managing inbound leads from the Lead Generation team while continuously identifying and developing new opportunities independently. You’ll work closely with senior Acquisition Managers and the Head of Acquisition to develop your skills across the full cycle, from first contact to signed contract to installed locker. What You Will Do Manage a qualified pipeline of leads from two sources: appointments booked by the Lead Generation Specialist, and prospects you identify and develop independently through your own field prospecting and outreach Evaluate locations for commercial viability: footfall, access, connectivity (power and internet), security, and compliance with Quadient's installation standards Negotiate commercial agreements with Host organisations, including compensation structure (per-parcel or rental), contract terms, and where required, planning permissions Coordinate with the Quadient Onboarding and Installation teams to ensure a smooth, well-communicated installation process for each new Host Serve as the primary point of contact for Host partners from contract signing through to go-live and beyond, ensuring high satisfaction and long-term relationship quality Proactively monitor Host locations post-installation, reviewing usage data and providing regular performance reports to Host management teams Conduct autonomous prospecting in parallel with the Lead Generation Specialist pipeline: research target locations, make direct contact with decision-makers, and develop new opportunities independently on your assigned territory Maintain a personal prospecting cadence (calls, field visits, LinkedIn outreach) to ensure pipeline continuity regardless of Lead Generation Specialist activity levels — your target pipeline is your responsibility Record all activity, contacts, and account updates accurately in Salesforce CRM Identify opportunities to improve acquisition processes and contribute to team efficiency initiatives Support the Head of Acquisition with reporting and pipeline visibility as required Your Profile 0–2 years of commercial experience, ideally in retail, logistics, real estate, or a comparable B2B field environment; recent graduates with strong commercial motivation are welcome to apply Proven track record of independently managing a pipeline from prospecting through to close Strong negotiation and interpersonal skills — comfortable engaging with business owners, property managers, and decision-makers at all levels Self-starter with a high degree of autonomy and the ability to manage your own diary and territory effectively Strong organisational skills with the ability to manage multiple accounts simultaneously Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM tools; Salesforce experience is a plus Fluent in Italian; working knowledge of English is advantageous Full driving licence required; eligible to work in the European Union What We Offer A fast-paced, high-impact role in a growing division of a global technology company Direct visibility of the impact of your work — every locker you sign goes live on the Italian network Travel expenses fully reimbursed A collaborative, entrepreneurial team environment where initiative is valued and rewarded Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. Rewards & Benefits Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected] Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.