As our
Service Delivery
Analyst,
you will interact daily with our
Customer Operations
and
Central Operations
teams. You will be expected to
leverage
your revenue cycle
expertise
to help
identify
opportunities to minimize defects and improve process outcomes, while
demonstrating
an ability to produce customer-ready deliverables and solid judgement when solving problems.
Y
ou will
leverage
data analysis to
identify
opportunities for process improvements and client success while presenting findings to our customers to ensure understanding and alignment.
In this role, you will also contribute to our growing organization as a thought leader helping to improve the R1 RCM (R1) solution and inform our strategy. The Analyst - Service Delivery is also responsible for supporting a high touch relationship with client counterparts and leadership,
building
and mentoring a high performing team, and being a liaison between internal operations and client teams.
To thrive in this
role
you
must
have
a
ttention to
d
etail, be
o
rganized
and
conduct basic
a
nalysis of the
d
ata.
This is truly an exciting time of transformation and
provides
tremendous opportunity for lasting impact.
Here’s
what you will experience working as
a Service Delivery Analyst
:
Define,
develop
and r
un reports when needed
supporting Customer Operations Analytics
Account reviews to 1) learn revenue cycle more deeply; 2) be able to suggest trends/opportunities
Clearly articulate trends/opportunities
Quality check of metrics/reports
Responsible for specific action plans
and
follow-ups
Ability to think creatively, be analytically minded,
objective
and independent
Required Skills:
2-
3
years of Revenue Cycle experience
or professional experience
demonstrating
progressive responsibility
Business Analyst,
Shared
Services
and/or Operations experience
Epic
Clarity Data Model - Resolute Hospital Billing Certification
Proficiency
in
Snowflake
, Power
BI
and
SQL queries/knowledge
For this US-based position, the base pay range is $48,131.00 - $81,225.49 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 5.00%
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a
competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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California Consent
To learn more, visit:
R1RCM.com
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