Senior Sales Engineer (Mumbai)

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com . Role Summary As a Senior Sales Engineer specializing in security, you will play a crucial role in driving the sales and revenue growth of our security solutions. You will work closely with the sales team to understand customer requirements, propose appropriate security solutions, and support the sales process from inception to closure. Your technical expertise, combined with excellent communication and presentation skills, will be essential in effectively conveying the value and benefits of our security products and services to potential customers. You will be responsible for handling pre-sales activities for the Mumbai Region. What You Will Do Collaborate with the sales team to identify and qualify customer needs and develop tailored security solutions. Act as a subject matter expert on our security products and services, staying up to date with the latest trends and technologies in the security industry. Conduct product demonstrations, technical presentations, and workshops for prospective customers, showcasing the features and functionality of our security solutions. Prepare and deliver compelling sales proposals, technical documentation, and presentations that effectively address customer requirements and highlight the unique value proposition of our security offerings. Assist in the creation and maintenance of sales tools, including product datasheets, whitepapers, and technical FAQs, to support the sales process. Collaborate with cross-functional teams, including product management and engineering, to provide feedback on customer requirements and contribute to the development of new security products and enhancements. Respond to customer inquiries, technical objections, and concerns in a timely and effective manner, providing accurate and relevant information to address their needs. Stay informed about competitors' security offerings and market trends, providing insights and recommendations to the sales and product teams. Conduct post-sales activities, such as customer training, implementation support, and troubleshooting, for critical project as needed. What You Will Bring At least five 8-10 years’ experience working with Cyber Security solutions, having experience with both endpoint and network solutions is a plus. Prior experience in Mumbai Territory Proven experience in sales engineering or similar technical customer-facing role, preferably in the security industry. Deep knowledge of security concepts, technologies, and industry best practices, including Network & Endpoint security, data protection, encryption, authentication, and cloud security. Strong presentation and communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences. Experience conducting product demonstrations and delivering technical presentations. Familiarity with sales processes and methodologies, with the ability to collaborate effectively with sales teams and contribute to the sales cycle. Excellent problem-solving and analytical skills, with the ability to understand customer requirements and translate them into technical solutions. #LI-Remote #B2 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos