Senior Revenue Operations Systems Administrator

Senior Revenue Operations Systems Administrator Canopy, South Jordan UT About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity We are hiring a Senior Revenue Operations Systems Administrator to own and evolve the technical foundation that powers our go-to-market engine. As part of a centralized Revenue Operations team, this role is the connective tissue between our GTM strategy and the systems, integrations, and data architecture that bring it to life across Marketing, Sales, and Customer Experience. As a Senior Revenue Operations Systems Administrator, you will serve as the primary administrator and architect of our GTM tech stack — owning platform configuration, integration health, and the data layer that our teams depend on to operate and grow. You will lead the evaluation and implementation of AI-powered tooling, build and maintain the context infrastructure that enables intelligent automation, and partner with RevOps leadership to translate business requirements into scalable, reliable systems. If you're energized by solving complex technical problems, designing systems that make entire GTM organizations more effective, and sitting at the intersection of operations and emerging technology, we'd love to hear from you. What you'll do: Own the administration, configuration, and optimization of the full GTM tech stack across Marketing, Sales, and Customer Experience — including user management, permission structures, workflow automation, and system integrations — ensuring a reliable, scalable, and well-documented revenue technology environment. Design and maintain the integration architecture connecting GTM platforms, managing data flows, field mapping conventions, sync dependencies, and API health across tools like Salesforce, Outreach, Gong, Gainsight, and HubSpot. Build and govern the GTM data and context layer — including data models, object relationships, enrichment logic, and taxonomy standards — that serves as the foundation for both human workflows and AI-powered automation. Evaluate, implement, and manage AI-powered tooling across the GTM org, including AI-assisted prospecting, conversation intelligence, customer health scoring, workflow automation, and agent-based task execution. Partner with RevOps leadership and GTM team leads to translate business requirements into scalable system configurations, automations, and process improvements — acting as the technical translator between strategy and systems. Evaluate new technologies and vendors on an ongoing basis, leading POCs, building business cases, and managing rollouts in close collaboration with RevOps and GTM stakeholders. Maintain thorough documentation of system configurations, integration logic, automation rules, and data governance policies to support team scalability and institutional knowledge retention. What We’re Looking For: 5+ years of experience in GTM systems administration, RevOps, or a technical business systems role supporting a B2B SaaS go-to-market organization. 3+ years of hands-on Salesforce administration experience, with a Salesforce Administrator certification (ADM 201) preferred; additional certifications (Advanced Admin, Platform App Builder) a plus. Deep familiarity with the modern GTM tech stack, including platforms such as Outreach, Gong, Gainsight, HubSpot, and ZoomInfo, with demonstrated ability to own and evolve a multi-platform environment. Strong understanding of GTM processes across the full customer lifecycle — including lead-to-opportunity, pipeline management, renewal and expansion workflows, and customer health tracking — with the ability to translate business requirements into reliable system configurations. Demonstrated experience designing and maintaining integration architecture across GTM platforms, including iPaaS tools (e.g. Workato, Zapier, Tray.io) and native API connections, with a strong grasp of data flow, field mapping, and sync dependencies. Hands-on experience building or managing AI-powered tooling in a GTM context, including workflow automation, prompt engineering, RAG-based knowledge systems, or AI agent orchestration — or a clear aptitude and eagerness to develop this capability. Proficiency in data modeling, CRM data governance, and maintaining a clean, trusted data layer that RevOps and GTM teams can depend on for reporting and automation. Highly organized and systems-minded, with the ability to manage multiple concurrent projects, prioritize ruthlessly, and document everything. Experience in a SaaS or technology company; startup or high-growth environment experience strongly preferred. We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway. Why You Want to Work Here: 🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! ❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only. 💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. 🧠 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP). 👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones. ➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. 🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! 🥳 Company Events - including monthly company-wide meetings, summer parties, and more. 💡 ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement. ☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. Our Values: We approach our work every day with a few things in mind: 🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. 🏆 Win - we win by delighting our customers with the very best products and services. 👍 Do Good - we work hard to be good people! 💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. 🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast. To learn more about us & our values, click here . Interviewing @ Canopy: We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy: Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 20 minute phone call with the People Team 45-60 minute video or in-person interview with the Hiring Manager 1-3 rounds of interviews depending on the role Final Interview Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. Remember : This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.