Legal Systems Administrator - Talent Systems

Job Description Legal Systems Administrator Position Type: Full Time Exempt Offsite (work in-office based on business needs.) Must be within commutable distance to the office Location: LA Residency Requirements: Los Angeles and San Francisco Offices : For all positions based in the Los Angeles and San Francisco offices, residency within the state of California and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role. Salary Range: $125,000.00 - $130,000.00 * * The salary range is the one that Munger, Tolles & Olson LLP reasonably expects to pay for this position. The salary range does not guarantee, obligate, nor set expectations of an applicant’s wage in the event of hire. The posted range is only one component of Munger, Tolles & Olson LLP’s Total Rewards package. ------------- SUMMARY The Legal Systems Administrator – Talent Systems is responsible for the comprehensive administration, maintenance, and optimization of the Firm’s legal applications and databases, with a primary focus on legal recruiting, performance evaluation, and artificial intelligence tools. This role ensures the reliability, security, and effective configuration of these systems in support of the Firm's broader business objectives. In this position, the LSA serves as the subject matter expert to manage system enhancements, troubleshoot issues, and drive continuous improvement to maximize system performance and user experience. The role requires close collaboration with attorneys, professionals, and firm leadership to understand operational needs and translate them into effective, scalable solutions. The LSA also contributes to the evaluation and implementation of new technologies, including artificial intelligence solutions, to advance the Firm’s innovation and strategic objectives. The position is primarily remote, with occasional in-office visits as required. Candidates must be located within a commutable distance to one of the Firm’s offices. Job Functions & Responsibilities Description of Functions & Responsibilities: SYSTEM ADMINISTRATION, CONFIGURATION, AND MAINTENANCE Oversee the administration and continuous operation of the firm's legal applications, ensuring high availability, reliability, and security standards are met. Configure system settings, workflows, fields, and user roles to align with business needs. Monitor integrations, performance, uptime, and data integrity. Manage system updates, patches, and release cycles. Participate in the planning and design of disaster recovery strategies for all related systems. STAKEHOLDER COLLABORATION & REQUIREMENTS GATHERING Partner with recruiting, human resources, attorney development, and other stakeholders to understand business needs. Translate business requirements into system configurations and enhancements. Provide recommendations for process improvements and system optimization. Act as a liaison between business users and technical teams/vendors. SYSTEM ENHANCEMENTS & OPTIMIZATION : Identify opportunities to improve system functionality, automation, and user experience. Design and implement enhancements, including workflows, integrations, and reporting capabilities. Conduction comprehensive testing to ensure quality and accuracy of system changes. Maintain a backlog of enhancement requests and prioritize based on business impact. ARTIFICIAL INTELLIGENCE TOOLS Support the evaluation, onboarding, and ongoing administration of artificial intelligence tools used in legal operations. Ensure AI tools are implemented and governed in accordance with firm policies and applicable legal and ethical standards. Provide technical support and guidance on the use of AI tools. Monitor and report on AI tool performance, usage, and alignment with firm policies. Stay current on emerging AI technologies relevant to the legal industry and provide informed recommendations to firm leadership regarding potential adoption or risk mitigation. TECHNICAL SUPPORT AND TROUBLESHOOTING Serve as the primary point of contact and provide expert-level support to end-users for system-related issues and inquiries. Diagnose and resolve technical and functional system issues in a timely manner, coordinating with vendors and third-party support as necessary. Track and document support requests, resolutions, and recurring issues. SECURITY AND COMPLIANCE : Implement and enforce data governance policies, data retention, and archival strategies. Manage user access, roles, and permissions in accordance with firm policies. Conduct periodic reviews to ensure compliance with applicable access, governance, privacy, and security policies and regulations. Support compliance-related initiatives and documentation. DOCUMENTATION AND TRAINING Develop and maintain comprehensive documentation for all systems, including configurations, user guides, and workflows. Create training materials and conduct periodic training sessions for end users. Promote system adoption through effective communication and knowledge sharing. Ensure documentation reflects current system configuration and processes. Tools Database and Information systems, particularly: viRecruit viEval viWork Allocation viCLE Workday Microsoft Dynamics 36 Business & Legal Artificial Intelligence Tools Microsoft 365 Suite Minimum Job Qualifications Bachelor's degree in relevant field preferred. Experience in a law firm or legal environment. Extensive hands-on experience with system design and configuration, including workflows, user roles, permissions, and data structures. Expert ability to diagnose and resolve system and data issues. Strong knowledge of the recruiting and performance evaluation processes in a legal environment. Proficiency in managing integrations and maintaining data integrity. Ability to analyze business requirements and translate them into technical solutions. Ability to manage multiple priorities and deadlines. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders. Physical Demands Writing, typing, reading, speaking, hearing, seeing, sitting, bending, reaching Working Conditions Quiet office environment in a high-rise building, seated the majority of the time Direct Reports None Competencies Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Being resilient: Rebounding from setbacks and adversity when facing difficult situations. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Drives results: Consistently achieving results, even under tough circumstances. Situational adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. Manages ambiguity: Operating effectively, even when things are not certain or the way forward is not clear. Plans and aligns: Planning and prioritizing work to meet commitments aligned with organizational goals. Optimizes work processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. The Legal Systems Administrator role is an amazing opportunity available on our team of professionals at Munger, Tolles & Olson, LLP! We offer competitive pay, benefits and an opportunity to make an impact in today’s world. ------------- About Munger, Tolles & Olson Munger, Tolles & Olson has topped The American Lawyer’s A-List a record eleven times, and maintains the highest average A-List ranking in the history of the award. We strive to hire only the most qualified and creative lawyers. We believe that clerkships provide valuable experience. In this regard, nearly 75% of our lawyers and over 80% of our litigators served as law clerks to federal or state judges and sixteen attorneys were clerks to U.S. Supreme Court Justices. We recruit and retain the best professional talent to support our Attorneys with a focus on service and excellence. We have a full spectrum of functional positions including Information Technology, Information Security, Accounting, Human Resources, Legal Support, and Marketing. ------------- MTO is an equal opportunity employer and does not discriminate in employment on the basis of race, including but not limited to hair texture and protective hairstyles (for example, braids, locks, and twists), color, ethnicity, religion, gender, gender identity or expression, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth and breastfeeding, marital or domestic partner status, parental or family care status, national origin, ancestry, age, sexual orientation, disability or medical condition, genetic characteristic, political affiliation, military or veteran status, or any other characteristic protected by federal, state or local law. It is the policy of Munger, Tolles & Olson LLP to prohibit discrimination, unlawful harassment (including sexual harassment), and retaliation. This commitment prohibits such conduct by any individual involved in MTO’s operations and by anyone doing business with or on behalf of Munger, Tolles & Olson LLP. ------------ We are a talent-first Firm and are always looking for great people. We encourage you to apply even if the level of this position is not an exact match to your qualifications. This may not guarantee your placement into the opening; however, it is always worth exploring if there is an opportunity for the future. ------------- Munger, Tolles & Olson LLP (MTO) does not accept unsolicited resumes from 3 rd parties or agencies. Any unsolicited resumes and profiles received from 3 rd parties or agencies will be considered property of MTO and no fees will be due or paid. If you wish to become an approved Agency with MTO, please contact a member of the MTO Talent Acquisition Team.