Senior Product Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Operations Manager based in the United States. This role sits at the heart of the product organization, driving operational excellence, scalability, and continuous improvement across the end-to-end product lifecycle. You will partner closely with Product, Engineering, Analytics, and other cross-functional leaders to design and optimize the systems and processes that enable teams to deliver high-impact products efficiently. The position blends strategic thinking with hands-on execution, requiring someone who can influence at all levels while also diving into the details when needed. You will play a key role in improving release readiness, workflow governance, and product delivery consistency across teams. A strong focus will be placed on leveraging data, tooling, and process design to improve predictability, speed, and quality of execution. This is a highly collaborative environment where your work directly shapes how product teams operate and scale. Accountabilities: Lead product operations and release management by owning and improving end-to-end release processes, ensuring alignment, risk management, and smooth delivery across multiple teams and product areas. Design, optimize, and govern product development workflows, including Jira standards, ticket hygiene, and cross-functional operational processes to improve scalability and consistency. Support product analytics operations, including Pendo administration, tagging accuracy, instrumentation quality, and ensuring reliable product usage data for downstream reporting. Drive operational insights by tracking and analyzing key delivery metrics such as cycle time, predictability, and process efficiency to enable continuous improvement. Partner with Product, Engineering, and Analytics teams to ensure release readiness, resolve data or instrumentation issues, and improve product adoption insights. Build and evolve scalable best practices, frameworks, and tooling that improve execution quality across the product organization. Influence cross-functional stakeholders and drive alignment on operational standards, processes, and priorities without direct managerial authority. Requirements: 7+ years of experience in product operations, program management, product management, or related roles focused on driving organizational process excellence. Strong experience working with Jira as a system of record, including workflow design, governance, and operational reporting. Hands-on experience with Pendo or similar product analytics/product experience tools, including tagging and instrumentation support. Proven ability to design, implement, and scale processes across product or engineering organizations, with strong change management skills. Strong analytical mindset with the ability to interpret operational metrics and translate insights into actionable improvements. Excellent organizational skills with the ability to manage multiple priorities, timelines, and cross-functional initiatives simultaneously. Strong communication and stakeholder management skills with a track record of influencing without authority. Comfortable operating in both strategic and tactical contexts, balancing long-term process design with day-to-day execution. Benefits: Remote-first role within the United States Competitive salary range: $130,000 – $160,000 (based on experience and location) Comprehensive medical, dental, and vision insurance coverage Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options Flexible time off policy, including personal, mental health, and volunteer days 14+ paid company holidays annually 401(k) retirement plan with employer match Paid parental leave for all eligible parents, including adoptive parents Wellness programs and Employee Assistance Program (EAP) access Disability, life, and supplemental insurance options Home office equipment provided to support remote work setup. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1