Senior Product Manager

Senior Product Manager If you're a passionate advocate for excellence in product design and delivery then please, send us your "why" and we'll have a chat. We usually respond within a day Location: Remote-first, anywhere in Bulgaria (ideally in the Sofia office 2 days a month) Function: Product Type: Full-time, Permanent, Monday to Friday, 9am-6pm About Jiminny Jiminny is a fast-growing, AI-powered revenue intelligence platform helping sales teams capture, analyse, and improve every customer interaction. We are scaling quickly, expanding internationally, and building a high-performance go-to-market engine. We’re still growing and at rapid speed, even for a SaaS startup.Sales/Revenue tech is undoubtedly one of the hottest markets out there at the moment, and our product is already making waves, positioning Jiminny as a fierce competitor against the market leader several times our size. As for our team, we are doers - it’s why our values all start with ‘be’. We work hard with a lot of fun being had along the way, and embrace a modern business culture that prioritises our team’s wellbeing, happiness and personal development. Read more about us here . We’d love to see if you’re suitable and interested in the role so please have a read of the following and give us a shout if you’d like to chat. How we’re seeing the role This is a senior, hands-on role for someone who wants real ownership and the autonomy to shape where the product goes. Working as the right hand to the Head of Product, you'll operate across the whole product helping set direction, then doing the work to make it real. The market we play in changes every few months: new AI capabilities, new buyer expectations, new competitive moves. We need someone who can read those shifts, form a view on what they mean for Jiminny, and turn it into a plan our teams can build against — then change that plan confidently when the evidence says so. You're as comfortable in a customer discovery call as you are prototyping an idea with AI tooling to pressure-test it before we commit engineering time. This is an individual contributor role — your influence comes from sharp thinking, strong execution and the trust you build across the company, not from a reporting line. What needs doing Strategy & Vision Help shape and champion the product strategy and roadmap, translating a fast-moving, AI-native market into a clear, prioritised plan our teams can execute. Track shifts in the market, the competition and our customers' world, form a view on what they mean for Jiminny, and adapt direction accordingly. Make and defend hard prioritisation calls — articulate the outcome we're after, decide what we're not doing, and keep us focused on the most valuable thing we can build next. Discovery & Validation Be the champion of our customers and act as their voice inside the team. Run deep discovery to uncover the real jobs to be done behind what customers say they want, and validate assumptions before we build. Prototype and experiment to test ideas quickly — so we learn cheaply and commit deliberately. Build & Deliver with Engineering Own features end-to-end: write crisp, well-scoped requirements and user stories, refine, plan, prioritise and approve. Work shoulder-to-shoulder with engineering to define and validate the work — getting technical enough to discuss trade-offs, review approaches, and confirm we're building the right thing the right way. Participate in and lead agile ceremonies, keeping delivery on track. Launch, Enablement & Iteration Own how features land: customer-facing comms, help-centre content and positioning, working closely with Marketing, Sales and Customer Success. Enable our internal teams — train and equip Sales, CS and Support so they can confidently take new capabilities to customers. Close the loop: gather feedback after launch, measure outcomes against the goals you set, and adjust the functionality until it's delivering real value. Cross-functional Leadership Be the primary product interface across Design, Engineering, Customer Success, Sales, Support and Marketing. Lead without direct authority — align stakeholders around a shared plan and sequenced priorities. Partner with Customer Success to stay ahead of customer expectations and feed real signals back into the roadmap. The bits that we can’t do without You're a smart, motivated Senior Product Manager with 5+ years of proven experience shipping B2B SaaS products that users love — with strong command of the core PM disciplines: Problem framing and opportunity assessment Customer discovery and validation Roadmap definition and prioritisation Solution experimentation Launch, enablement and post-launch iteration On top of that, you'll bring: Strategic & adaptive thinking: You can own product direction in an ambiguous, fast-changing market, make sound calls on incomplete information, and change course when the evidence shifts. You articulate the outcome you're after and relentlessly prioritise the most important thing. Technical fluency / vibe coding: You're technical enough to engage credibly with engineers and to get hands-on yourself — using AI tooling to build prototypes and validate ideas. Lateral leadership: You're dependable and able to lead others without direct authority. Business acumen: You understand the market, ask hard questions, validate assumptions, analyse usage data and qualitative feedback, and draw conclusions that move the bottom line. Character & energy: You own your stuff, you can say no (even when it's painful), and your charisma and motivation are contagious in a fast-paced environment. Communication & storytelling: Exceptional written and verbal English — able to simplify complex product decisions for any audience, from engineers to leadership. The bits that it would be great if you have Experience with conversation intelligence, revenue intelligence, or other GTM/sales tech Experience with CRM systems Experience shipping AI-powered or agentic product features Experience or understanding of a full SDLC and agile software development methodologies Experience with User Interface creation What you will get from us Fantastic exposure to a smart team scaling at an incredible pace Work-life balance — 25 days paid vacation Birthday day-off Extra day PTO for service Fully covered Multisport card Supplemental health and dental care insurance package Regular team social activities & events Employee option scheme Quarterly Kick-offs (business get-together to go through OKR progress) Remote and flexible way of work (or in the office in Sofia if preferred) Uniquely open and informal environment Summer Fridays — work 9h–13h (Jun–Sept) Free Claude Code, ChatGPT and GitHub Copilot licenses You’ve made it to the bottom of the ad, hopefully that means you're interested? We'd love to hear from you if you’ve got all the “must have” bits and as many of the “great to have” bits as possible and you’re interested in what we’re doing and how we can develop your career. Department Product Locations Sofia - Bulgaria Remote status Hybrid Sofia - Bulgaria Workplace & culture We're delighted that you're taking a look at our careers site and we hope that you find your perfect role with us, as we'd love for you to help us to keep building something special This is a crucial time in our journey. We're obsessed with our product and it’s constantly developing to make us the best in the Sales / Revenue tech space. We're equally obsessed with providing our teams the chance to grow with us, and help them be the very best they can. We're in it together Diverse teams create powerful ideas. We're committed to creating an environment where everyone can thrive and we recognise that our differences can actually bring us together and allow us to get the very best work done in the best possible way. About Jiminny We started to build Jiminny in 2016 with just 3 founders, a ton of ideas and the drive to make a real difference to the sales coaching space. We're passionate that everyone in sales and customer success should have the chance to succeed and be the best version of themselves. We're now at 60+ in the team and we’ve been building something amazing for our clients and our ethos is all about giving the best customer service possible. We’re also committed to creating the very best environment for our people to do their finest work and to be the best version of themselves. We’re open, kind, determined, inventive and brave and we want you to be the same.