Senior Operations Manager - (Lending / Wealth Products)

Company Our client is a global crypto exchange Key responsibilities Responsible for the operation of financial products on the exchange, particularly those related to lending. Develop and implement optimization plans for lending products to increase the asset volume of these products. Accurately identify the lending needs of platform users and communicate with clients through various channels, either directly or via our business development representatives, to facilitate the borrowing process. Collaborate with financial engineers to improve the interest rate setting mechanism by conducting market research and analyzing the platform's funding costs. Stay informed about industry trends and competitors, conduct in-depth industry research and competitor analysis, and propose product optimization solutions to our product managers while driving execution. Promote product innovation by thoroughly understanding user needs, continuously improving the product experience, and participating in operational tasks. Maintain effective communication and collaboration with product, development, growth, and marketing teams. Requirements Familiarity with exchange financial/lending products and related business, with at least 3 years of experience in the blockchain and financial industries. Basic knowledge of finance is required; experience in lending or financial engineering is preferred. Experience working in the blockchain industry and with trading institutions, familiar with the needs of institutional clients in trading, wealth management, and lending. Proven track record of successfully managing and supervising the operation of financial products. Ability to independently manage product/user operations and effectively execute various operational plans. Clear logical thinking, strong data analysis skills, and good cross-team communication and collaboration abilities. Good command of the English language, which can be used as a working language. Application options - If you're interested in this role, click 'Apply' now. For further information and a confidential discussion, you can email Winston Tse at [email protected]