Senior Channel Account Manager

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As Senior Channel Account Manager you will play a strategic role in driving significant growth through Docusign’s reseller ecosystem. You will own and expand high-impact partnerships, shaping channel strategies that accelerate revenue, strengthen partner relationships, and expand our footprint in the market. This position will manage key reseller relationships, but also design and execute scalable go-to-market strategies, influence regional partner recruitment, and enable joint business planning. You will work cross-functionally with senior stakeholders across Sales, Marketing, and Enablement to maximize partner productivity and deliver measurable business outcomes.This position is an individual contributor role reporting to the Director, Channel Resell. Responsibility Own and drive executive-level relationships with key resell partners, ensuring joint success and measurable revenue growth Define and lead regional partner strategy, including recruitment, enablement, and performance management Build joint go-to-market plans with top partners, ensuring alignment to Docusign’s priorities and achievement of revenue targets Partner with Marketing and Enablement to design and execute scalable demand generation campaigns, partner training, and certification programs Guide and influence partner sales teams to accelerate pipeline creation, improve conversion rates, and close high-value deals Provide accurate business forecasting, pipeline insights, and quarterly reviews for leadership visibility Serve as a trusted advisor to partners by influencing product positioning, value messaging, competitive differentiation, and deal strategy Represent the voice of the channel within Docusign, collaborating with cross-functional teams to align programs, resources, and investments Leverage senior relationships within partner organizations to elevate engagement, drive executive sponsorship, and increase mindshare Mentor peers within the channel organization, sharing best practices and contributing to the growth of the wider EMEA channel business Travel as required (up to 50%) Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree in Business Management or related field, or equivalent practical experience 8+ years of experience driving results in channel sales, partner management, or equivalent quota-carrying roles within the SaaS industry Experience influencing senior partner executives and leading joint business planning at a regional or country level Fluent in English Preferred Experience building and executing channel GTM strategies within a fast-paced SaaS or technology environment Strong business acumen with the ability to translate strategic objectives into tactical execution Executive presence and exceptional communication skills, capable of influencing across multiple levels of partner and internal organizations Strong analytical skills with ability to forecast accurately, report performance, and identify growth opportunities Proven ability to collaborate cross-functionally and navigate complex, matrixed environments A growth mindset, self-starter mentality, and a track record of consistently exceeding goals Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected]. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance. Applicant and Candidate Privacy Notice