Senior Business Intelligence Analyst

Description Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role We are seeking a Senior Business Intelligence Analyst who is passionate about transforming data into meaningful insights that drive smarter decisions and business performance. In this role, you will partner closely with cross-functional stakeholders to design and deliver impactful analytics and business intelligence solutions that improve visibility into key metrics and support strategic decision-making across the organization. You will lead the full lifecycle of business intelligence initiatives - from gathering requirements and prototyping solutions to developing dashboards, validating results, and supporting deployment. Leveraging modern data platforms and visualization tools, you will translate complex datasets into intuitive reporting and actionable insights that empower teams to better understand their data and make informed decisions. This role works closely with business partners, data teams, and technology stakeholders to continuously improve how data is accessed, analyzed, and used across the organization. Location : This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. What you’ll do (Essential Responsibilities) Champion data quality, integrity, and reliability throughout the department by designing and promoting best practices. Organize and lead design, code & process review sessions. Focus and passion to deliver error-free analysis and reports. Serve as SME and lead developer for key initiatives creating project plans with estimation and guiding the development team in best solution approach Participate in business process improvement, quality control and other initiatives. Engage and partner with internal stakeholders and project managers to elicit and document functional and technical requirements; Provide recommendations where requirements aren’t clearly defined / known. Prototype and iterate with internal stakeholders to help solidify requirements and expectations. Utilize various approaches and technologies to gather and prepare data, including: query development (SQL Server, Snowflake) and using BI platforms like QuickSight , Tableau, ThoughtSpot, SSRS, etc. Provide data analysis and design reports, dashboards and visualizations. Perform rigorous unit testing and coordinate UAT where applicable to help ensure quality data products are delivered. Partner with development operations to deploy business intelligence solutions. Develop end user technical documentation, training materials and team cross-training. All other duties as assigned. What you’ll bring (Qualifications) Education: Bachelor’s degree in a quantitative, technical, or business-related discipline (such as Data Analytics, Computer Science, Information Systems, Mathematics, Statistics, Business Analytics, or Business Administration), or an equivalent combination of education and relevant experience. Education: Bachelor’s degree in a data, analytics, technology, or business-related field, or an equivalent combination of education and relevant experience. Experience : 5+ years in employer benefits or related field focused in analytics/business intelligence delivery . Proven track record as an individual contributor owning tools, workflows, and enablement processes with minimal oversight. Extensive experience with business intelligence exploratory or visualization tools (e.g., Tableau, Power BI, ThoughtSpot) . Ability to organize, facilitate, and lead productive meetings with cross-functional stakeholders. Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment. Ability to adapt to changing priorities while maintaining a focus on broader business objectives. Strong written and verbal communication skills, with the ability to present insights clearly to both technical and non-technical audiences. Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. -- #LI-AK1 #LI-Hybrid #LI-Remote What’s in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General .