Senior Business Analyst

About Infiterra Join our mission to grow and transform the subscription economy by simplifying subscription service delivery. Infiterra enables IT distributors, Managed Service Providers (MSPs), and telcos to succeed in the subscription economy. Our subscription commerce platform automates and unifies subscription workflows - from quote to bill- driving operational efficiency, billing accuracy, and scalable growth. Recognized as a global leader in subscription commerce, Infiterra combines innovation, performance excellence, and trusted expertise to help partners transform and grow. About the Role We are seeking for commercial and data-driven Senior Business Analysts to join our Product team. As a Senior Business Analyst at Infiterra, you will sit at the intersection of product strategy and technical delivery. You will work side-by-side with product owners, developers, and stakeholders, helping translate business needs into clear technical requirements that empower the engineering team to execute efficiently in 3-week agile sprints. This is not a documentation-only role. You are expected to deeply understand a technically complex SaaS product, and actively shape solutions alongside Product Managers and Engineers. Key Responsibilities Own the analysis and definition of business and functional requirements for product initiatives, from discovery through delivery Translate business needs into clear user stories, acceptance criteria, and technical requirements ready for sprint execution Collaborate closely with engineering teams during backlog refinement, sprint planning, and delivery to ensure shared understanding and feasibility Work with APIs, integrations, and data flows, understanding how systems interact and where constraints exist Act as a bridge between product, engineering, and business stakeholders, ensuring alignment and clarity at all stages Challenge assumptions and propose better solutions, balancing business value, technical feasibility, and scalability Support solution design by validating requirements against the existing architecture and SDLC practices Contribute to continuous improvement of product discovery, requirements quality, and delivery processes Monitor key product metrics and use data to propose process and product improvements Requirements 4+ years of experience as a Business Analyst or Product Owner in a SaaS or software product environment Exceptional analytical and problem-solving skills, with a structured and pragmatic mindset and the ability to break down complex business problems Experience producing user stories, use cases, process diagrams, and acceptance criteria Proven experience working closely with engineering teams delivering in agile, sprint-based frameworks Strong understanding of the SDLC and how requirements translate into technical implementation Solid understanding of API concepts, integrations, and and technical documentation Clear communication skills and the confidence to challenge both business and technical stakeholders when needed Bonus Points Experience in B2B SaaS or platform products Familiarity with complex domain models, workflows, or multi-tenant systems Exposure to cloud-based architectures and integration-heavy ecosystems Why This Role Matters Infiterra’s product is technically complex and business-critical for its customers. This role ensures that what we build is not only valuable but also technically sound, scalable, and deliverable. As a Senior Business Analyst, your work directly impacts product quality, delivery speed, and customer outcomes. Benefits Work-from-anywhere scheme (travel and work) Flexible working hours Health and life insurance program Learning & development budget A passionate, international, and supportive team If you feel you’re a great fit, please apply! We’d love to hear from you! All applications will be treated with confidentiality. Please note that due to the high volume of CVs received, only candidates who are a good fit will be contacted for an interview. As part of our commitment to diversity in the workforce, Infiterra is dedicated to Equal Employment Opportunity, ensuring that all individuals are treated with respect and consideration without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.