Senior Applications Specialist

Senior Applications Specialist (UKG)

• UKG focussed role.
• Full Time, Perm role, Kenmore Head Office.
• Free parking onsite & cafe.
• Hybrid role, 2 days a week WFH (full time in the office during first 5 weeks)

This is a new role for an experienced Applications Specialist / Systems Analyst / ICT Business Analyst / Senior Applications Specialist role that will focus on UKG and specifically configuration of UKG Pro Workforce Manager.

If you are solution-focused, detail-oriented, and passionate about systems and applications, this is your opportunity to make a real impact.

In this role, you will:

• Provide support across key business applications primarily UKG.
• Troubleshoot issues using ITIL service management principles.
• Manage system upgrades and user acceptance testing (UAT).
• Document and deliver training, user guides, and knowledge articles.
• Collaborate with internal teams and vendors for continuous improvement.
• Contribute to smarter business practices through custom development and system integrations.
• Maintain robust application performance and security controls.

What you can bring to the team

You are a tech‑savvy professional who thrives in a complex service environment and is confident in managing and optimising enterprise systems. With strong experience in UKG, you bring a deep understanding of system configuration, integrations, and continuous improvement.

Ideally, you have experience within a care or service-based setting, allowing you to balance technical excellence with a strong customer focus. You are proactive, solutions‑oriented, and comfortable working across stakeholders to deliver reliable, high‑quality system outcomes.

You also bring:

• Experience supporting and administering UKG as an enterprise application running multiple Enterprise Agreements and Awards
• An understanding of service-based environments such as aged care, health, or community services
• Proven ability to work effectively with both technical and non‑technical teams.
• Strong communication skills, with confidence in documentation and delivering user training.
• Experience managing vendors and ensuring communication aligns with business processes.
• A proactive approach to identifying, communicating, and resolving production issues, including leading reviews and driving continuous improvement.
• A strong commitment to service excellence, treating business units as valued customers.
• Well-developed organisational and time management skills, with the ability to prioritise in a complex environment.
• A collaborative, team‑first mindset, combined with strong attention to detail.

Possess or willingness to obtain:

• Current National Police Certificate - or the ability to acquire.
• Working with Children (Blue Card) - or the ability to acquire.
• Child Safety and Personal History Screening Check (LCS) - or the ability to acquire.

Who we are - Churches of Christ

Churches of Christ is one of Australia’s largest and most diverse not-for-profit organisations, delivering a range of care and community services across Residential Aged Care, Home Care and Retirement Living, Foster, and Kinship Care and, Housing Support for over 140 years.

We are guided by our values of Integrity, Compassion, Excellence and Courage, and we welcome everyone, of all backgrounds and faiths, as we foster a diverse and inclusive community for our people.

Why Join Our Team

• Transformative leadership and a high performing team culture.
• Opportunities for career development, stretch assignments and progression.
• A growing national not-for-profit organisation with purpose and community impact.
• Work in an inclusive, down to earth & welcoming culture.
• 5 weeks annual leave
• Hybrid / flexible working arrangements to support your work life balance.
• Free on-site parking + on-site café with staff discount (at the Kenmore head office).
• Not for profit salary packaging up to $18,549 which could be used for up to $15,900 (for common living expenses like rent, mortgage, school fees and many more) and up to $2,650 for meals and entertainment.