Senior Analyst, Data & Insights

HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping customers attain better outcomes This position is part of the Mable team. About Mable Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them. With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year. By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors. To find out more, visit https://mable.com.au/ About the role As a Senior Analyst, Data & Insights at Mable you will use data and analytical techniques to identify and understand our business and product challenges, communicate your insights to multiple business stakeholders, partner with cross-functional teams, and develop recommendations and prototypes to solve these challenges. You will be at the heart of a fast-paced, high growth environment where you will help drive real-world impact. This is a 12 month fix-term contract. What will I be doing? Structuring approaches to our business problems, and using data and analysis to understand and solve these problems Leading exploratory analysis to identify trends and insights, and verify hypotheses Identifying with data not only what is happening, but why it is happening and what it means Creating dashboards to track business metrics and performance Analysing the results of split (treatment / control) tests to determine which new product features or operational processes are effective Communicating your analysis, insights and recommendations to non-technical audiences, both verbally and in written form Partnering with a team of product managers, engineers, UX designers, and other business stakeholders Developing and testing rapid prototypes for data science services, and collaborating with Data Engineers to develop a final product Outlining the data implications for new product features Ensuring that all data analysis adheres to the Mable privacy and security policies What are we looking for? 3+ years of data analysis experience developing actionable insights Experience using Tableau or another data visualisation tool to create data visualisations and dashboards Ability to communicate your insights and technical concepts to a non-technical audience, both verbally and in written formInitiative and ownership to deliver work with autonomy Collaboration skills to partner effectively with multiple stakeholders A “solutions mindset” of natural curiosity and a strong motivation to solve problems, no matter how complicated or ambiguous they might be Comfort with ambiguity, a fast-paced environment, and rapid business growth Above all else, a “can-do” attitude is the most important qualification! We’re powered by purpose We’re Switched On 💡 We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights. We’re Bold 📣 We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas. We’re One 🤝 We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking. We’re Impactful 🌟 We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives. Values we share as part of Attain Healthtech Break New Ground 🧨 We simplify care with creativity and bold ideas. Make It Matter 💟 We put people at the centre and create impact that improves lives. Own The Outcome 🥇 We aim high, deliver excellence and drive results that last. Our benefits Power your career ⚡️ Learn from industry experts, experienced leaders, and on-the-job opportunities. Access parental leave 👶 Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation. Work with flexibility 🏠 We’re a hybrid workplace, balancing time in the office with remote work. Flexi Leave Days 🌴 Get one extra paid leave day per quarter for what makes you happy. Take a floating public holiday 🫶🏾 Acknowledge a significant day your way with family and friends. Be rewarded 🏆 Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program. We are one As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply. If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!