Sales Representative

Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law! Michael & Associates is more than just a law firm—we are transforming the possibilities of criminal defense. Based in Austin, Texas, we have rapidly grown into one of the state’s largest and most sought-after criminal defense firms. Our achievements come from blending bold legal tactics with state-of-the-art technology to achieve exceptional outcomes. And this is only the beginning. Position Overview: Sales Intake Representative As a Sales Intake Representative, you will serve as the initial contact for potential clients, offering a warm and knowledgeable introduction to our firm. You will assist clients from their first inquiry through to scheduling a formal consultation with one of our skilled attorneys. Your professionalism, empathy, and effective communication will play a key role in fostering a positive and lasting attorney-client relationship. What You’ll Do Every Day Create Exceptional First Impressions Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood. Handle Client Calls with Care Respond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team. Own the Client Journey Collaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff. Why Join Us? This isn’t just another intake role—it’s a chance to join something bigger: Be part of a high-impact, fast-paced team that values innovation, efficiency, and client-first thinking. Gain hands-on experience in the legal industry with a firm that’s scaling rapidly. Play a crucial role in delivering premium legal services to clients during one of the most critical moments in their lives. Work in a culture that embraces technology, collaboration , and high performance . If you’re empathetic, organized, and passionate about making a difference , this is more than just a job—it’s a chance to be part of something transformative. Ready to help shape the future of criminal defense? Apply today and join the team at Michael & Associates. We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume. We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders. This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity. Earn $7/hour + commission Enjoy a permanent work-from-home setup! Opportunities for growth and career advancement A collaborative and inclusive work environment that values innovation.