Sales Operations Manager (Los Angeles, CA)

About Spin.AI Spin.AI is a SaaS Security company based in Palo Alto, CA and Los Angeles, CA, protecting enterprises against SaaS ransomware, Shadow IT, non-compliance, data loss and data leak disasters in the cloud. SpinOne is an all-in-one SaaS data protection platform for mission-critical SaaS Apps, such as Google Workspace, Microsoft Office 365, Salesforce, and Slack. SpinOne is the ultimate SaaS data protection platform that delivers the most innovative last line of cyber defense, SaaS data management, and protection for more than 1,500 organizations worldwide. For more information, please visit: https://spin.ai/ Spin.AI is hiring its first Sales Operations Manager to lay the foundation for the revenue operations function. If you’re excited by helping sales teams scale and enjoy building in a hyper growth, dynamic environment, then look no further. This role reports directly to the SVP Finance and is based in our Glendale, CA office. What You’ll Own: Revenue & Pipeline Operations Apply knowledge of SaaS revenue models (ARR, Upsell, Churn, and Renewals) to ensure Salesforce is capturing the data necessary for executive-level financial reporting Analyze funnel conversion metrics and identify opportunities to improve sales efficiency and win rates Build and maintain accurate pipeline reporting and dashboards Systems & Process Optimization Ensure timely and accurate sales order processing (Quote-to-Cash) Liaise with the sales team to manage customer license provisioning Administer CRM workflows, automation and improve data integrity Cross-Functional Collaboration Act as the "boots on the ground" support for the sales team. You will help reps navigate complex deal structures Work closely with Sales & Marketing teams to align GTM operations Support rollout of new sales motions, pricing strategies, and go-to-market initiatives Data Governance & Reporting Ensure CRM hygiene and reporting accuracy across all systems Standardize definitions, reporting methodologies and metrics Maintain documentation for key operational processes and policies Qualifications: 3-5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Strategy roles within SaaS or high-growth technology companies Strong proficiency with Salesforce and HubSpot (Bonus: Stripe) Advanced analytical skills using spreadsheets, SQL, BI tools Strong project management and stakeholder management capabilities Excellent communication and executive presentation skills Ability to thrive in ambiguous, fast-paced environments Experience with sales compensation modeling and incentive design Bonus: Passion or interest in cybersecurity What we offer: Competitive compensation (base salary $100k-$130k + 10% bonus) 401k plan 100% dental, medical and vision Unlimited PTO and hybrid flexibility (2-3 days in Glendale office) Fitness & wellness budget ($1,200 per year) Why Spin.AI? Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Remote flexibility, growth opportunities, and performance-based rewards. Why join Spin.AI? This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years. Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills. EEO Statement Equal Opportunity Employer Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO is the Law poster and its supplement . Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via [email protected] .