Sales Operations Manager (Chicago-based)

Job Description seoClarity is an enterprise SaaS platform at the center of how leading brands win in search. We combine technical SEO, content strategy, and AI-driven insights to help organizations improve visibility, drive acquisition, and make smarter marketing decisions at scale. Most sales teams don’t lose deals because of their product. They lose them in the moments that matter. A missed question in discovery. A weak pivot when the conversation gets uncomfortable. A value story that almost lands… but doesn’t stick. At seoClarity , we’re not looking for a Sales Operations Manager to build more content and hope it gets used. We’re looking for someone who can step into those moments, raise the bar, and fundamentally improve how our team sells! Sales Operations Manager (SaaS) (Chicago-based) Perks & Benefits Competitive Compensation – annual salary range $75,000 to $100,000 + bonus Robust Benefits Package – a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays. Perks That Support You – a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together. Snack & Beverage Fuel – a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day. In-Office, Hybrid Schedule by Design – our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Sales Operations Manager (SaaS) (Chicago-based) Requirements 5+ years of experience in Sales Enablement, Sales Training, or a quota-carrying SaaS sales role with a strong coaching component Background working with Account Executives in B2B SaaS, ideally in MarTech , digital marketing, or data-driven platforms Strong understanding of what “good” looks like in a sales conversation across discovery, demo, and close Experience using or willingness to adopt AI and conversation intelligence tools (Gong, Chorus, or similar) to improve sales performance Proven ability to coach and influence reps in a way that drives real behavior change Comfortable giving direct, honest feedback while building trust with the team Experience working with mid-market and enterprise sales cycles, including multi-threaded deals Ability to break down complex concepts into clear, simple, and compelling messaging High level of ownership and accountability for improving team performance Curiosity and adaptability in learning new tools, especially as AI continues to evolve how sales teams operate Sales Operations Manager (SaaS) (Chicago-based) Responsibilities Sit in real sales conversations across discovery, demo, and late-stage deals to identify where execution breaks down and where it can be elevated Use conversation intelligence and AI tools to analyze call patterns, messaging effectiveness, and deal progression Coach Account Executives directly on how to run stronger conversations, ask better questions, and control deal momentum Identify patterns in both won and lost deals and turn those insights into practical, repeatable guidance for the team Leverage AI to surface insights faster, highlight coaching opportunities, and scale what’s working across the team Lead live coaching sessions, role plays, and deal reviews that improve confidence and consistency across reps Refine how we position seoClarity’s value across SEO, AI, and digital marketing conversations so it lands clearly with prospects Partner closely with Sales leadership to pinpoint performance gaps and address them in a focused, actionable way Help reps navigate complex, multi-stakeholder enterprise deals with stronger storytelling and business alignment Improve how reps handle objections, pricing conversations, and competitive positioning Benefits Diversity, Equity, and Inclusion At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs. At seoClarity, employment is based solely on an individual’s merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.