Sales Operations Manager

Sales Operations Manager - AI Security | GTM

Location - United States (Remote)

About the Company:

We're partnering with a venture-backed cybersecurity startup solving a critical and often invisible problem in enterprise security. Their AI-native platform sits across an organisation's existing security stack, continuously identifying blind spots, eliminating misconfigurations, and automating remediation - helping security teams get more out of the tools they already own.

About the Role:

On behalf of our client, we're looking for a leader to play a critical role in scaling their sales and revenue engine. You will act as the operational backbone bridging strategic GTM leadership with systems expertise and managing a unified, cross-functional operations model across sales,

marketing, and customer success. We want to find a hybrid operator who can build and scale the infrastructure while directly partnering with the leadership team to inform and guide our strategic decisions. You will own the tech stack, data, analytics, and process workflows across the entire customer lifecycle.

Key responsibilities:

• Act as a trusted advisor to the sales leadership team, providing data-driven insights to shape GTM strategy and forecasting.
• Design and manage territory models, account assignments, quota-setting and the sales compensation and incentive plan as the sales team scales.
• Facilitate a data-driven Deal Desk model to manage pricing, terms, and risk mitigation in complex enterprise cybersecurity deals.
• Ensure clean, reliable data flow and system integrations across all key tools.
• Sales Operations: Streamline pipeline management, deal flow, and contract execution to reduce friction and improve win rates.
• Marketing Operations: Partner with marketing leadership on lead routing, campaign attribution models, and pipeline tracking.
• Customer Success Operations: Optimise the onboarding and renewal handoff process, track customer health scores, and operationalise net retention metrics.

Key requirements:

• A proven self-starter who operates with confidence in high-velocity, ambiguous environments - equally at ease shaping strategy and rolling up their sleeves to get things done.
• 4+ years in Sales Operations, Revenue Operations, or Sales Strategy, ideally within a scaling B2B SaaS or cybersecurity company.
• Hands-on experience with critical GTM systems infrastructure, and within the marketing automation and customer success tools stack.
• Solid foundation in sales processes and methodologies, with demonstrable experience across territory design, quota assignment, and sales compensation structures.
• Exceptional data analysis skills with a proven ability to translate raw data into actionable insights and business strategies.
• Ability to communicate comfortably and effectively with senior and/or executive management; strong motivation/influencing skills .