Sales Enablement & Operations Coordinator

Sales Enablement & Operations Coordinator About MealSuite MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. About the Role We’re looking for a detail-obsessed, proactive Sales Enablement & Operations Coordinator to join our Growth & Sales Enablement team. Reporting to the Sales Enablement Manager, you’ll be the operational backbone of our sales enablement function — keeping our content library current, our tools running smoothly, and our reps equipped with everything they need to win. This role is a direct backfill of a critical function that supports pipeline health, content currency, and rep productivity across the sales organization. What You’ll Do Sales & Enablement Support Sales Team Collateral Support – Serve as first line of support for “where do I find…” questions from Account Executives and partner-facing reps. Locate and share correct collateral quickly, triage inbound help requests, and maintain quick-reference Guru cheat sheets on a biweekly cadence. Guru Content Publishing & Maintenance – Upload and publish all sales collateral following established taxonomy and tagging standards. Run monthly/quarterly content audits to flag stale or incorrect material, archive outdated assets, and own day-to-day Guru admin including permissions and verification cadences. Sales Asset Library Management – Maintain the one-pager, battlecard, case study, and central collateral repository. Enforce file naming conventions and version control, format enablement docs into on-brand templates, and maintain PandaDoc template library, proposal language, and Gong email templates. Competitive Intelligence Maintenance – Execute weekly battlecard updates (internal and partner-facing), maintain the internal Competitor Deep Dive Sheet, and update “How We Win” / Value Prop materials on a monthly cadence. Partner Enablement Support – Maintain the partner resource hub, pitch decks, talk tracks, competitive toolkit, and demo materials, executing edits and updates against direction from the Sales Enablement Manager. Operations & Coordination Training & Enablement Session Coordination – Schedule all enablement sessions for internal and partner audiences, send invites, reminders, and follow-ups, track attendance and completion, and maintain the training library and enablement calendar. Lead Management & Routing – Receive, vet, and input inbound leads into Salesforce. Clean and format tradeshow/marketing lead lists for upload, ensure accurate lead assignment per territory and segmentation rules, and monitor the voicemail line for inbound sales inquiries. Reporting, Adoption & Communications – Produce monthly Guru adoption reports, run biweekly enablement communications, execute monthly tool adoption follow-ups, and support the Voice-of-Field feedback loop. What You Bring 2–4 years in a sales operations, sales enablement, revenue operations, or marketing operations coordinator role Direct experience managing a CRM — Salesforce strongly preferred — including lead intake, data hygiene, and routing (2+ years) Experience maintaining a knowledge base or content management system such as Guru, Highspot, Seismic, or equivalent (1+ years) Strong working knowledge of Microsoft Office / Google Workspace for document formatting and reporting Experience with PandaDoc or similar proposal/template management tool is an asset Familiarity with Gong or similar conversation intelligence platforms is an asset Comfort leveraging AI productivity tools (e.g., Claude, ChatGPT, Microsoft Copilot) to accelerate content drafting and workflow is an asset Detail-obsessed executor — catches errors, enforces standards, and keeps systems clean without being asked Proactive self-starter who identifies gaps and takes initiative before problems surface Service-oriented communicator who responds quickly, communicates clearly, and makes reps feel supported Calm under competing priorities — manages overlapping daily, weekly, and monthly cadences without losing the thread Compensation $72,200–$86,600 CAD per year | $70,300–$84,300 USD per year This is a remote/hybrid role open to candidates across North America. Why You’ll Love Working Here Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day. Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance. Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, and paid maternity and parental leave. Hybrid flexibility – we value the collaboration, mentorship, and learning that come from physically working next to one another, as well as the benefits that remote work can offer. Work-life balance – supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing. Participation in our equity program – we’d love for you to share in MealSuite’s success as we continue to grow! Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers. We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected]. MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people. This is a current vacancy, and we are actively hiring for this position.