Sales Coordinator

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Sales Coordinator Location: Poland, remote Work Model: Consultant What We’re Looking For SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. As a Sales Coordinator, you will be responsible for quoting via Salesforce, order processing multiple orders in a day, supporting perpetual to cloud licenses, helping with support ticket escalations, and acting as an out of office back up. You will also work closely with other departments such as marketing, product development, and customer service to ensure a smooth and efficient sales process. To be successful as a Sales Coordinator, you should have excellent communication, organizational, and problem-solving skills. You should also have a strong knowledge of SOTI One products and services, as well as Salesforce and other CRM tools. You should be able to work independently and as part of a team and handle multiple tasks and deadlines in a fast-paced environment. What’s in it for you? The People - From our humble origins in our founder’s basement, to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the finish line. At SOTI, we have a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology - You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners, including some leading tech giants that will keep you on the cusp of emerging technologies. What You'll Do Prepare and send quotes to customers via Salesforce. Process orders and invoices accurately and timely Support the Account Manager and other sales staff with their daily tasks and responsibilities. Support perpetual cloud licenses and ensure a smooth transition for customers. Help with support ticket escalations and follow up with customers until resolution. Act as an out-of-office back up for the Senior Account Manager and other sales staff Coordinate with other departments such as marketing, product development, and customer service to ensure customer satisfaction and retention. Maintain and update customer records and sales data in Salesforce and other CRM tools. Generate and analyze sales reports and provide feedback and suggestions for improvement. Experience You'll Bring 1–2-year customer/partner-facing experience Previous experience as a Sales Coordinator, Sales Assistant, or similar role in a SAAS company Proficient in Salesforce and other CRM tools Excellent communication, interpersonal, and negotiation skills Strong organizational, time management, and problem-solving skills Ability to work independently and as part of a team. Ability to handle multiple tasks and deadlines in a fast-paced environment. Knowledge of SAAS products and services and industry trends #LI-HJ1 If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.