Job Description Our client, who is in the logistics and freight industry, is seeking a Sales & Operations Executive to join their growing team. The Sales & Operations Executive will be responsible for driving new business acquisition while supporting the core operational needs of the business. This includes identifying and securing high- value clients, managing key accounts, improving operational efficiency, and contributing to cost reduction efforts. The ideal candidate is competent, commercially minded, a strong relationship builder, and eager to learn and grow within a specialized industry. Responsibilities: • Actively prospect and acquire new high- value clients for the company's air freight, sea freight and logistics services. • Build and maintain strong, long- term relationships with existing and new clients. • Support day- to- day operational functions to ensure smooth service delivery. • Identify and implement opportunities to improve business efficiency and reduce operational costs. • Develop a strong understanding of the company's service offerings, including the import and export of specialized cargo such i. e spare parts, aircraft parts and all general cargos. • Coordinate internally across relevant departments to support both sales and operational processes. • Prepare sales proposals, quotations, and service agreements and follow through to deal closure. • Monitor industry trends and competitor activity to identify new business opportunities. • Provide after- sales support and ensure ongoing client satisfaction. • Ensure compliance with international trade regulations and company policies. • Ensure accurate billing. Requirements • Diploma or Degree in Sales, Business Administration, Logistics, Supply Chain, or a related field. • Proven experience in a sales and/ or operations role, preferably within the logistics and freight industry. • Strong communication, negotiation, and interpersonal skills. • Commercially driven with the ability to acquire and retain high- value clients. • Understanding of freight operations, including import and export processes, is an advantage. • Ability to work independently, manage priorities, and meet deadlines. • Well organized with the ability to attend and manage virtual meetings during the initial remote working period. • Self- motivated, results- oriented, and eager to grow within the business. • Proficiency in MS Office and relevant operational or CRM tools. • Ability to transition to an on- site working arrangement upon completion of office setup.
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