Safeguarding Manager

Why Oviva? At Oviva, we’re on a mission to make sustainable, personalized, clinically effective care accessible to everyone and to deliver against our vision of becoming Europe’s leading AI-powered chronic care platform . Our digital programmes support people living with weight related illnesses. While weight loss is a goal for many, our approach is about so much more: improving health, building confidence, and enhancing quality of life. We’ve already supported over one million people across the UK, Switzerland, and Germany, with a shared service centre in Poland. Every conversation, coaching session, and line of code helps move us closer to a healthier future. Join us and be part of the team making that future possible. Role Overview The UK Safeguarding Officer is vital to supporting Oviva UK's commitment to maintaining a robust safeguarding framework and a culture of safety across all clinical teams. Working under the guidance of the UK Safeguarding Lead, the Manager delivers direct safeguarding support to patients, provides specialist oversight to clinicians, and drives key functions such as safeguarding training, case management, data analysis, and inter-agency communication. This role enables comprehensive coverage and consistency of safeguarding support, ensuring teams have access to prompt and knowledgeable guidance. Hours: Full time (40 hours per week), Monday – Friday. Please note: The role requires flexible scheduling to cover the Safeguarding Duty Rota, which operates between 8 am and 8 pm (Monday – Thursday) and 8 am and 5:30 pm (Friday). This includes participating in a fixed, daily shift rotation (4 or 6 hours) that ensures specialist safeguarding advice is available across these extended hours. There will be an expectation of working until 8pm two evenings per week. Key skills Essential: 2–3 years' experience in a safeguarding, clinical, or compliance role. Understanding of safeguarding legislation, including referral and reporting protocols. Effective communicator, able to build trust and engage with diverse stakeholders. Demonstrates discretion, empathy, and sound judgment. Organised and collaborative. Experience in responding to disclosures of Domestic Abuse and/or Sexual Violence. Understanding of trauma informed practice. Desirable: Experience in delivering training or group supervision. Familiarity with safeguarding risk assessments and multi-agency working. Experience completing DASH risk assessments. Experience in digital or remote healthcare settings. Proven experience working with patients experiencing complex mental health needs, including crisis management or suicidal ideation. Education & Qualifications Completion of SOVA & SOCA Level 3 (minimum), with Level 4 preferred. Evidence of continued professional development in safeguarding. Key responsibilities & deliverables Play a key role in the operational management of safeguarding in the UK. Manage and respond to operational safeguarding queries. Together with the other Safeguarding Officers, manage and adhere to the safeguarding duty rota, which includes a fixed 4 hour shift daily (shifts 8am-12noon, 12-4pm or 4-8pm), ensuring clinicians have access to immediate safeguarding advice and guidance. Review safeguarding incidents and contribute to their resolution. Complete risk assessments, safety plans and external referrals for patients. Support the development and delivery of safeguarding training - with a view to upskilling and empowering our teams. Ensure safeguarding practice meets best practice guidelines and contractual obligations. Support the ongoing review and implementation of Oviva UK Safeguarding Policy. Provide direct support to patients in safeguarding matters - such as completing DASH risk assessments, or responding to first disclosures of non-recent abuse. Provide first-line advice and triage support for safeguarding concerns. Provide support and debriefing to clinicians following safeguarding concerns. Maintain and update safeguarding records, incident logs, and audit data. Support in the monitoring of trends in safeguarding incidents and assist with data analysis. Contribute to safeguarding assurance processes and documentation. Support the development and training of managers in Oviva, ensuring they understand their safeguarding responsibilities. What we offer A mission-driven environment focused on making a real-world impact. High-growth opportunities with a clear path to broader strategic leadership. A flexible remote/hybrid work culture across the UK, Germany, Switzerland and Poland. Annual learning & development budget. Home working allowance and flexible working hours. Competitive compensation, benefits, and inclusive policies (enhanced leave, etc.)