Full Job Description
Remote Data Entry and Typist Employee Required
We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.
WORK OUT WORLD
hires people who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization.
Whats a typical day as a Customer Experience Associate? Youll be FOR
WORK OUT WORLD
:
Receiving challenging calls transferred from agents.
Assisting and troubleshooting customer concerns
Verifying data and information using a verification process
Addressing customers questions while displaying exceptional customer service skills
Documenting both customer concerns and solutions
Meeting or exceeding all managed metrics
Keeping your community safe and making a difference
This job might be an outstanding fit if you:
Are an ambitious customer focused individual
Have the ability to handle stressful customer interactions
Have one year of Call Center, Sales, or leadership experience
Have strong computer skills with dual monitor experience preferred
Display excellent verbal and written communication skills plus problem-solving skills
Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
Are be able to work from home with internet in a quiet area
Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)
Equal Opportunity Employer
It is and will continue to be the policy of
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to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.