We require a Remote Travel Coordinator to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.
Duties & Responsibilities
Communicate with prospective clients to assess travel needs, preferences, and desired budget
Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
Book travel arrangements, collect payments and associated fees, and obtain required documentation
Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner
Maintain professional relationships with all travel vendors, clients, and tour operators.
Qualifications & Skills
Excellent written and oral communication skills in English
Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
Detail-oriented with strong organizational skills
Exceptional problem-solving and interpersonal skills
Fast learner with the ability to operate various computer applications and software programs (preferred)
Ability to multi-task and prioritize tasks with proficiency
Education and Experience Requirements
2+ years of customer service experience (preferred)
High school diploma or GED (required)
Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
Have Laptop/Smartphone & Internet Access
Benefits
Health insurance provided by ASTA (premiums may apply)
Flexible hours
Part-Time or Full-Time available
Travel Discounts
Full Training Program
Professional Development
Supportive work environment
We are an equal opportunity employer. If you meet the criteria, apply today!