We seek a dynamic Operations Manager to join our web design and development agency. The successful candidate will play a pivotal role in streamlining our studio operations and ensuring the efficient delivery of high-quality digital projects. SALARY: USD550-750/month (PHP30k-40k) DOE You MUST have stable power and internet connections. DO NOT apply if you don't have these two. Key ResponsibilitiesProject Operations- Oversee day-to-day operations of the team, projects, client communication, and continuous improvement. - Coordinate workflows between design, development, and client service teams- Implement and maintain quality assurance protocols for all deliverables- Monitor project timelines, budgets, and resource allocationTeam Leadership- Lead and supervise web professionals, including designers and developers- Provide guidance, training, and performance evaluations- Recruit and onboard new team members as needed- Foster a collaborative and productive work environmentProcess Management- Develop and implement efficient operational strategies and workflows- Streamline project management processes from initiation to delivery- Establish and monitor KPIs for team performance- Maintain documentation of operational procedures and best practices Required QualificationsExperience & Education- Bachelor's degree in business administration, operations management, or related field- Minimum 2 years experience in operations management, preferably in a digital agency- Strong understanding of web development and design processesTechnical Skills- Proficiency in project management software and tools, especially HubSpot and ClickUp. - Working knowledge of web technologies and development frameworks- Experience with resource planning and team management platformsCore Competencies- Exceptional leadership and team management abilities- Strong analytical and problem-solving skills- Excellent communication and interpersonal abilities- Strategic thinking and budget management expertise Benefits- Competitive salary- Professional development opportunities- Room for growth- Collaborative remote work environment The ideal candidate will be a strategic thinker with strong operational expertise who can optimize our agency's performance while maintaining high-quality standards and team satisfaction. Send your resume and cover letter in your application. Submissions WITHOUT any of these two WILL NOT be considered.
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