Remote Guest Communications & Property Coordinator

Job Title: Remote Guest Communications & Property Coordinator Location: Remote (Based in South Africa, supporting a UK Property Rental Business) Salary: £750- £800 per month (dependent on experience) About the Role: We're hiring on behalf of a fast-growing UK-based property rental business looking for a reliable, service-oriented, and organised Remote Guest Communications & Property Coordinator . This is a fantastic opportunity for someone with a background in admin, hospitality, or property coordination to support a busy short-term rental operation remotely from South Africa. What You'll Do: You'll be the go-to person for guest-facing communication and day-to-day support across the property portfolio. Key responsibilities include: Guest Communication & Coordination Respond to guest messages via phone, email, and platforms like Airbnb or Booking.com Answer general inquiries and handle check-in/check-out logistics Resolve guest concerns promptly and professionally, escalating issues as needed Property Listings & Maintenance Support Maintain and update property listings across multiple platforms Coordinate maintenance and repairs by liaising with contractors and service providers Track ongoing works, ensuring prompt completion and quality control General Administration Keep digital records up to date (e.g., booking logs, maintenance reports, guest feedback) Support the team with day-to-day admin tasks Participate in team check-ins and communicate updates proactively What Were Looking For: Previous experience in admin, property management, hospitality, or customer service Excellent written and verbal English communication skills Highly organised, proactive, and reliable Comfortable using online platforms, Google Workspace, and basic Excel/Sheets Able to manage your own time and work independently Based in South Africa with a stable internet connection Flexibility to work UK hours and attend virtual team meetings Why This Role? Competitive monthly salary of £750- £800 Remote-first with flexible hours Opportunity to grow within a thriving, supportive business Great exposure to the UK property and hospitality sector