Remote Client Success Specialist

Launch a flexible remote career helping families understand important benefit programs. AO Globe Life is expanding its remote team and seeking motivated individuals who want meaningful work, professional growth, and the opportunity to build a long-term career from anywhere in the United States. Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on developing your skills and supporting individuals and families with confidence. What You’ll Gain 100% remote work environment Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Health insurance premium reimbursement program Monthly and quarterly performance bonuses Equity opportunities for qualifying team members Leadership development and advancement pathways Collaborative, mission-driven team culture What You’ll Do Conduct scheduled virtual consultations with clients through Zoom Help individuals and families understand available benefit options Guide clients through the enrollment process and provide follow-up support Maintain organized digital records of client interactions Participate in weekly training sessions and mentorship programs Who Thrives in This Role Strong communicators who enjoy helping others Organized professionals comfortable working independently Individuals confident using video meetings and digital tools Candidates who are coachable and motivated by professional growth Customer service or client-facing experience is helpful but not required Requirements Authorized to work in the United States Windows-based laptop or desktop computer with webcam Reliable internet connection About AO Globe Life For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect families’ financial futures. With a growing remote-first workforce and a commitment to mentorship and service, AO Globe Life continues to build meaningful career opportunities nationwide. Apply today to begin building a career that combines flexibility, growth, and purpose.