Role Overview
We are expanding our remote support team and are seeking reliable individuals who thrive with assisting others and managing multiple tasks. In this role, you will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements.
This is ideal role for those who are customer-centered, communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team.
Key Responsibilities
Assist clients with organizing and coordinating personalized plans
Research, compare, and confirm reservation options
Provide accurate information and thoughtful recommendations
Communicate professionally via email, phone, and messaging platforms
Manage updates, changes, and service-related concerns
Maintain accurate client records and documentation
Participate in training and team meetings
What We Offer
Fully remote
Flexible scheduling
Ongoing training
Access to incentive programs and special perks
Supportive and collaborative team culture
Qualifications
Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
Strong English communication skills
Reliable internet and smartphone (computer is also recommended)
Customer service skills