Remote Appointment Setter

APPLY HERE (Copy and paste into browser): https://form.jotform.com/261583710386461

Are you looking for a fast paced, fun & 100% remote work opportunity?

We're hiring a Remote Appointment Setter to own the lead follow-up process for our quickly expanding marketing agency servicing home improvement companies!

We own a Home Improvement Growth Agency working with the biggest franchises in the UK and US, we have developed a world class product in our industry and are on track to be a 7-figure Agency in 2026!

We're now looking for a Remote Appointment Setter to join our fast paced team and work directly with our UK-based sales team and the founders to make sure every single lead is followed up, quoted, and pushed towards a booking, no opportunities missed.

This role IS for:

• A highly organised communicator with experience managing leads through a CRM pipeline: GoHighLevel experience is a bonus but not essential
• Someone with excellent written English who can write WhatsApp messages that sound clear, professional, warm and human to UK homeowners
• A detail-obsessed person: you notice when a lead is in the wrong stage, when photos are missing, when a follow-up has been skipped, and you fix it before anyone has to ask
• Someone who is commercially aware and understands that every conversation is an opportunity to move a lead closer to a quote, a booking, and a close
• A proactive self-starter who follows SOPs but also flags issues, spots bottlenecks, and suggests improvements
• Someone who thrives on repetition and process: you're happy checking pipeline stages, sending follow-ups, and keeping CRM records spotless every single day
• You must be available during UK hours (9am–8pm) as all leads and clients are UK-based

This role is NOT for:

• Someone who lets leads slip through the cracks or needs to be chased for updates
• Someone who writes sloppy, robotic, or unprofessional messages
• Someone who waits to be told every small step instead of taking ownership
• Someone who gets overwhelmed managing lots of conversations at once
• Someone looking for a role they can coast in, clock in and clock out just to get paid

This role will consist of:

• Managing all written B2C lead follow-up via WhatsApp, SMS, and email: making sure every new enquiry gets the correct first message and follow-up sequence
• Collecting photos from homeowners, sending them to clients for pricing, and delivering quotes back to leads promptly
• Keeping GoHighLevel pipelines, stages, tags, notes, tasks, and next actions clean and accurate at all times
• Following up with quoted leads using our sales assets and templates until they book or are closed out
• Flagging hot leads, objections, delays, and booking opportunities to our UK-based caller for phone follow-up
• Providing daily handover updates so the caller knows exactly who to call and why
• Working with the founders to continuously improve the follow-up process and increase conversion rates

OTE (£2,000-£4,000+)

Pay: Monthly base salary with performance bonuses based on CRM accuracy, follow-up compliance, response speed, and jobs bookings. Final pay depends on experience, quality, and availability.

If you have strong sales and appointment setter experience and are looking for a FULL TIME POSITION in a rapidly growing company (we are NOT looking for an agency!), please use the link below, answer the questions on the survey and we will see if you're the right fit!

APPLY HERE (Copy and paste into browser): https://form.jotform.com/261583710386461