Regional Operations Coordinator

The Force That Keeps It Moving We're looking for someone who thrives on making the moving parts move and who cares about why they're moving. Return is scaling fast. We're expanding into new regions across Minnesota, Wisconsin, and Iowa, onboarding new farmers every month, and building the operational infrastructure to support it all. Growth like this means our operations team needs more horsepower and this role is how we get it. This role is the force multiplier. The Regional Operations Coordinator serves as the central coordination point for trucking logistics and farmer data collection across all of Return's operating regions. You'll coordinate trucking logistics across Minnesota, Iowa, and Wisconsin, own the farmer onboarding data pipeline, and make sure the information that drives our operations is accurate, complete, and where it needs to be before anyone has to ask for it. This role has two primary pillars: Trucking Dispatch & Logistics: You'll coordinate the daily movement of product across Minnesota, Iowa, and Wisconsin, scheduling loads, communicating with internal drivers and third-party haulers, and keeping our operations systems updated in real time. Farmer Onboarding & Compliance Data Collection: When a sales rep identifies a committed lead, you take the handoff. You'll collect the agronomic and regulatory data needed to serve that farmer crop history, fertility plans, FSA maps, and state-specific permitting information and make sure it flows to the right systems and the right people. If you're organized to a fault, tech-savvy, relentless about follow-through, and energized by the idea of helping build something meaningful in agriculture, we want to talk. ABOUT RETURN Return is a leader in Good-for-the-Earth Growing Supplies that cares deeply about our people, planet, and soil. We provide a viable alternative to synthetic growing products that encourage soil regeneration to help grow healthier food, people, and the planet. POSITION RESPONSIBILITIES Trucking Dispatch & Logistics Schedule and coordinate daily trucking operations across Minnesota, Iowa, and Wisconsin, including internal fleet and third-party haulers. Serve as the primary dispatch contact for drivers communicating load assignments, destinations, product types, tonnages, and special instructions. Maintain real-time load tracking and status updates in Monday.com and Samsara. Coordinate with third-party trucking operators (onboarding to Samsara, managing SMS-based confirmation systems, verifying delivery data). Monitor load progress throughout the day and flag issues; truck breakdowns, schedule changes, tonnage discrepancies to the Director of Operations immediately. Track running tonnage totals per job and alert the team when target tonnage is reached so trucks can be redirected. Help plan efficient routes based on geographic clustering, cleanout schedules, and equipment availability. Maintain accurate records in the Operations Queue board for every load dispatched, delivered, and completed. Farmer Onboarding & Data Collection Receive handoffs from sales reps when a farmer is identified as a committed lead. Contact farmers to collect critical onboarding data: previous crop year’s fertilizer program and crop, upcoming season’s planned crop and fertility program, and any additional agronomic or regulatory information required by region. Collect FSA maps from farmers and route them appropriately to suppliers in Iowa, into FieldView or Return’s proprietary mapping software in Minnesota, and into permit packages in Wisconsin. Own the Wisconsin stockpiling permit data pipeline: gather all location-specific information required for each stockpiling site, ensure permit packages are complete and submitted on time. Maintain organized, accurate records of all farmer onboarding data in Return’s systems (Monday.com, Google Drive, or internal tools as applicable). Follow up persistently with farmers and internal team members to close out incomplete data requests; nothing falls through the cracks. Compliance & Reporting Support Assist in assembling MPCA Transfer of Ownership and Attachment B report data—pulling Township, Section, and Quarter Section information, cross-referencing delivered tons, and preparing draft reports for the Director of Operations to review. Support Jennie-O invoice reconciliation by compiling delivery data against billing records. Ensure all region-specific regulatory and compliance data is captured accurately and filed in the correct systems. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. REQUIRED SKILLS AND ABILITIES Our ideal Regional Operations Coordinator is: Strong technology skills with proficiency with project management tools (Monday.com preferred), fleet management platforms (Samsara, Fleetio), and Google Workspace or Microsoft Office Suite; tech-savvy and quick to learn new systems, comfortable working across multiple platforms daily and confident troubleshooting when things don't work as expected Ability to learn and navigate multiple software systems simultaneously and adapt quickly as tools evolve Outstanding organizational skills and meticulous attention to detail; detail-oriented to the point of obsession, a transposed number or a missing map is unacceptable Excellent interpersonal and communication skills; written, verbal, and over the phone; an exceptional communicator who is comfortable on the phone with farmers, drivers, and sales reps alike Demonstrated ability to manage multiple concurrent priorities without dropping anything; organized and process-driven, you build systems to keep yourself on track, not just to-do lists Relentless about follow-through; if something is incomplete, you chase it down until it's done Cool under pressure; when a truck breaks down during a cleanout day, you adapt and communicate without panic Willing to uphold our company values Takes personal responsibility and possesses a curious mindset Takes initiative to proactively communicate Elevates team members and fosters growth through collaboration and encouragement Accountable; you own your work and your mistakes A team player who elevates the people around them Diversity and inclusion minded Always learning Dedication to upholding our ongoing efforts to leave the planet better than we found it EDUCATION AND EXPERIENCE Associate’s or Bachelor’s degree in Agriculture, Logistics, Supply Chain Management, Business, or a related field or an equivalent combination of education and experience. We care more about what you can do than what’s on your diploma. At least two years of experience in logistics, dispatch, supply chain, or agricultural operations; experience in the fertilizer or poultry litter industry is a plus. Familiarity with agricultural concepts: crop rotations, fertility programs, field maps, and basic agronomy. Enough to hold a credible conversation with a farmer. Experience reading and working with FSA maps, plat maps, or GIS-based field mapping tools is highly desirable. Valid driver’s license. WORK ENVIRONMENT This role is primarily remote with periodic field visits to operational sites across Minnesota, Iowa, and Wisconsin. During site visits, the Regional Operations Coordinator may occasionally work in outside weather conditions including extreme heat and cold, and may be exposed to wet and/or humid conditions, a loud work environment, fumes or airborne particles, and vibration. LOCATION & AVAILABILITY This is a remote-eligible position. Whether you're local to our Minnesota, Iowa, or Wisconsin operations or working from anywhere, we welcome applicants from all locations. Some regional travel to operational sites will be required. EEO Statement Return is an equal opportunity employer. We dig in to cultivate a healthy environment, at work and beyond, where all people can bloom—regardless of similarities, differences, or what's growing in their garden. We’re rooted in the idea that a diverse workforce, made up of various perspectives, will help us grow as individuals, and as a team. We hope you’ll share your unique variety to help breathe new life into our selves, soil, food and planet.