QuintoAndar | Senior Site Reliability Engineer - Observability

About Grupo QuintoAndar We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diversified portfolio of brands and solutions across different countries in Latin America, covering all phases of the housing journey. We also have a Technology Hub in Portugal. We develop technology and innovation to transform and enhance the overall living experience. With the support of a world-class team of investors and advisors, including Kaszek, Qualcomm, General Atlantic, and SoftBank, Grupo QuintoAndar is currently valued at over USD 5.1 billion and continues to grow year over year. Here, you will work with top professionals in the market, in an environment that breathes innovation, collaboration, and high performance. To learn more about our story, visit: https://grupoquintoandar.com/pt/ . Location & Remote Work for technology and remote-first roles Our technology team operates under a "remote-first" model, which means we work from home and can live anywhere in Brazil. We also offer the option of working from our São Paulo offices or partner coworking spaces, up to twice a week. Hiring Process Stages The stages of our hiring processes aim to assess your experiences and allow you to meet our teams and explore career opportunities. They are structured as follows: People Interview Technical Interview 1 Technical Interview 2 Technical Interview 3 Offer About the Team Our mission in the Tech Platform line is to open doors so that QuintoAndar’s engineering teams can build incredible solutions with total autonomy, safety, and speed. As our go-to expert in Observability, you will join us at a pivotal moment of scale and transformation, taking ownership of shaping the future of our metrics, logs, and distributed tracing strategy. The challenge is big and beautifully complex: it is not just about keeping systems up, but about translating raw data into business intelligence, improving the daily experience of hundreds of developers, and ensuring our platform continues to redefine housing and quality of life for thousands of people with maximum reliability. If you love solving high-scale problems with autonomy, collaboration, and zero arrogance, this is the place for you. Requirements Minimum of 7 years of experience as a SRE, Platform Engineer or Infrastructure Engineer. Solid experience as an SRE, Platform Engineer, or Infrastructure Engineer in large-scale production environments. Advanced knowledge of modern observability pillars (metrics, logs, and distributed tracing). Hands-on, consistent experience with tools like Prometheus, Grafana, and OpenTelemetry. Strong proficiency with Kubernetes and cloud ecosystems. Deep understanding of Linux, networking, and troubleshooting in distributed systems. Practical experience with Infrastructure as Code using Terraform or similar tools. Automation and development skills using languages like Go, Python, or similar. Proven experience in architectural design and high-impact technical decision-making. Desired Experience with Grafana ecosystem tools (Loki, Tempo, Mimir) or Thanos. Background in developing Internal Developer Platforms (IDPs). Knowledge of FinOps applied to observability cost optimization and efficiency. Experience working in multi-cloud environments. Track record of leading cross-team technical initiatives or contributing to open-source communities. Important Our hiring process starts with the application! If you truly want to be part of our team, please complete this step of the process. We analyze all candidates individually and provide feedback to all applicants. All communication will be conducted via email, so please stay tuned for our messages and release the domain @quintoandar.com.br to ensure our emails are not sent to spam. Benefits Competitive salary Profit sharing Meal allowance Health insurance Dental plan Life insurance Childcare subsidy and Atypical Parenthood subsidy Wellhub Home office allowance Employee assistance program (mental health, social, legal, and financial support) Extended parental leave Day off on birthday, Mother’s Day, and Father’s Day Benefits Club (discounts on everyday services) Discounts at educational institutions Reading kit for children – PlayKids Diversity & Inclusion at Grupo QuintoAndar We value diversity and want everyone to feel welcome here, regardless of their age, gender identity, sexual orientation, race, color, ethnicity, origin, disability, religion, or any other characteristic. All our job openings are open to all individuals! You'll notice there are some diversity questions in the application form. For affirmative action roles, this information may be used to verify your alignment with the target audience for the opportunity. In such cases, it may be used for elimination purposes. For non-affirmative action roles, this data will be used anonymously, exclusively to monitor and improve our inclusion practices in the hiring process, and will have no impact on your application. Privacy and Data Protection The Grupo QuintoAndar operates in compliance with privacy and data protection laws, including, but not limited to, the Brazilian General Personal Data Protection Law (LGPD) (Law No. 13,709/2018), and ensures the security of your data. To learn more, please access our Privacy Notice for Candidates . For questions or to exercise your rights as a data subject, please contact us through our Service Channel . #LI-FP2