Quality Officer (multiple locations)

About the role The Quality Officer will collaborate with flour mills to ensure that the atta they produce is adequately fortified and adheres to regulatory standards. As part of their role, the Quality Officer will collect and analyse data, and provide guidance and advice to millers. Therefore, the work the Quality Officer does is key to our ability to provide our beneficiaries with a high quality product that meets all safety standards. They will closely work with other teams across Fortify Health and manage communications with external laboratory partners. We are hiring for four positions across Ranchi, Rajkot, Rudrapur/Pantnagar and Jodhpur, based on requirements. Key Responsibilities The Quality Officer will be responsible for the following activities: Sampling and data gathering Performing rapid quantitative iron testing in fortified wheat flour (using iCheck Iron, no prior experience of using iCheck Iron required) for all partner mills Conducting quality control of fortification premix, maintaining the relevant QC documents, helping the operations team with vendor quality audits Manage communication and plan fieldwork between all stakeholders involved in the quality assurance process. Data analysis and reporting Analysing the data, interpreting the results and communicating the outcomes to respective team members Coordinating with external testing laboratory partners for testing of the samples and reports Supporting mid and long-term research activities Consolidate quality data and prepare periodic reports for internal use, sharing with external stakeholders like mill partners and funders. Support exploration of future opportunities for study design and execution. Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the Senior Quality Officer. Skills, Knowledge and Expertise Requirements Willingness to travel up to 50% of working days. Fluency in Hindi, professional fluency in English. Expertise : Experience in the food technology and/or milling technology sectors. Bachelors or higher degree in food technology, milling engineering, or a related field. Execution : Strong organisational skills, with the ability to oversee the quality assurance process from mill to lab. Excellent attention to both detail and results. Collaboration: Proven ability to maintain professional interpersonal relationships with empathy, and work as part of a team. Communication: Strong communication skills (both written and verbal) to relay important quality assurance findings in an accessible way. Problem-solving : Strong creative problem-solving skills, with the ability to efficiently learn and execute best practices where they exist and to innovate where they do not. Growth Mindset : Eager to learn from adversity and setbacks and use those insights to improve their work. Desirable attributes Experience working with remote team members. Experience in fortification. Experience working independently. Experience working in an NGO or in the development sector. Enthusiasm about our opportunity to improve people’s lives. Benefits At Fortify Health, we’re building a team of passionate, driven individuals who want to create measurable public health impact. We believe that people thrive when they feel supported, trusted, and empowered to grow. Here’s what you can expect when you join our team: Opportunities for career growth: Whether you’re early in your career or bringing years of experience, we offer opportunities to take on new responsibilities, build your skills, and grow into leadership roles. We support professional development through feedback, mentorship, and learning resources. Flexible work hours: We understand that everyone works differently. Fortify Health offers flexible working hours to help you manage your time effectively and maintain a healthy work-life balance. (This role also offers remote or hybrid work options, depending on the nature of work activities). Inclusive and supportive culture: We foster a collaborative and respectful work environment where diverse perspectives are valued. Our team is supportive and mission-driven, united by a shared commitment to improve public health through wheat fortification. Meaningful, impact-driven work: Your work at Fortify Health will directly contribute to improving nutrition and health for millions of people. We focus on high-impact, evidence-based solutions, and every team member plays a role in driving our mission forward. Transparent and structured systems : We strive for clarity in how we work. From performance reviews to team communications, we use structured systems to ensure that expectations are clear, feedback is regular, and growth pathways are visible. Learning and Development : Team members have access to resources for professional development, including training, workshops, and mentorship opportunities. We actively support upskilling and cross-functional learning to help team members expand their capabilities.