Position Summary
The Quality Manager – Service Lines is responsible for providing corporate-level quality and technical leadership across Acuren's NDT service lines. This position oversees the development, implementation, standardization, and continuous improvement of NDT quality programs, procedures, certifications, and technical practices across the organization.
The Quality Manager serves as a subject matter expert and Level III resource for multiple NDT methods, ensuring compliance with customer specifications, industry codes and standards, regulatory requirements, and internal quality management systems. This role works closely with Operations, Service Line Leadership, Technical Authorities, Training, and Quality teams to implement approved NDT procedures, support technician certification programs, maintain technical excellence, and drive consistency across all regions and business units.
This position requires extensive NDT technical expertise, strong leadership skills, procedure development experience, and the ability to effectively communicate and implement quality initiatives across a large, geographically diverse organization.
Responsibilities
Develop, review, revise, and approve NDT procedures, techniques, work instructions, and quality-related documentation in accordance with applicable codes, standards, customer requirements, and industry best practices.
Serve as the corporate Level III resource for MT, PT, UTT, Leak Testing, MFL, and Eddy Current methods (advanced UT methods a plus but not required).
Support service lines in the implementation and standardization of approved NDT procedures across all operating regions.
Provide technical guidance and interpretation of NDT codes, standards, specifications, and procedures to operations personnel and customers.
Support technician qualification and certification programs in accordance with SNT-TC-1A, CP-189, NAS-410, client requirements, and company procedures.
Conduct technical audits of field operations, technicians, procedures, and inspection programs to ensure compliance and consistency.
Evaluate new NDT technologies, methods, and inspection techniques for potential implementation across the organization.
Partner with Service Line Managers and Operational Leadership to identify training needs and technical competency development opportunities.
Assist with customer audits, technical presentations, qualification reviews, and proposal support activities as required.
Participate in root cause investigations and corrective action development related to quality events, technical findings, and customer concerns.
Extensive knowledge of NDT methods, industry codes, standards, and certification requirements.
Demonstrated experience writing, reviewing, editing, and implementing NDT procedures and work instructions.
Strong understanding of ASME, API, ASTM, AWS, SNT-TC-1A, CP-189, and applicable client specifications.
Ability to certify technicians and administer qualification programs in accordance with company certification practices.
Experience performing technical audits, quality audits, and compliance assessments.
Strong communication and presentation skills with the ability to train and mentor technical personnel.
Proficiency with Microsoft Office Suite, Adobe Acrobat, and quality management systems.
Familiarity with additional NDT methods including PAUT, TOFD, Digital Radiography, Computed Radiography, Guided Wave, and other advanced NDT technologies preferred.
Ability to collaborate effectively with Operations, Engineering, Quality, and Customer stakeholders across multiple regions.
Requirements
Minimum of 10 years of progressively responsible experience in the NDT industry.
Current ASNT Level III certifications in:
Magnetic Particle Testing (MT)
Liquid Penetrant Testing (PT)
Ultrasonic Thickness Testing (UTT)
Leak Testing (LT)
Magnetic Flux Leakage (MFL)
Eddy Current Testing (ET)
Demonstrated experience developing, writing, revising, and implementing NDT procedures.
Previous experience supporting technician certification and qualification programs.
Experience leading quality initiatives across multiple locations, business units, or service lines preferred.
Bachelor's degree in Engineering, Quality, Technical Discipline, or equivalent industry experience preferred.
Additional Level III certifications in RT, UT, PAUT, TOFD, or other advanced methods are considered a strong asset.
Benefits
Competitive salary
Medical, dental, vision, and supplemental insurance
401K Plan
Paid Holidays
Paid Time Off
Company Overview
Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a
Higher Level of Reliability
, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.
Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.
Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.
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