QA Tester (SaaS platform)

Position: QA TESTER (SaaS platform) Salary range : up to Php 85,000 Philippine Peso (The final amount will be at the the client discretion basing on the candidate’s skills and experience.) Working Hours: Monday to Friday following 9am-6pm AEST (7am-4pm Philippine Standard Time) Work set-up: 100% Remote work (Independent Contractor Agreement) Holidays : TBD Recruitment process : multiple client interviews and assessment OVERVIEW We are seeking an experienced QA Tester to support the quality and reliability of a rapidly evolving SaaS platform used within the childcare and education sector. The ideal candidate enjoys exploring products from an end-user perspective, identifying defects and edge cases, and collaborating closely with development teams to improve product quality and user experience. This role requires a proactive individual who can work across multiple web and mobile applications while contributing to the overall quality assurance process throughout the development lifecycle. Key Responsibilities Execute functional, regression, integration, and exploratory testing for new features and product enhancements prior to release Investigate, reproduce, and document reported defects with clear findings and supporting details Validate bug fixes and ensure issues are resolved before deployment Explore product functionality to identify edge cases, usability concerns, and unexpected system behavior Work closely with developers and cross-functional teams to diagnose and resolve issues efficiently Test APIs and third-party integrations where required Participate in requirements discussions and assist in refining user stories and tickets before development begins Create, maintain, and manage work items and test activities in Azure DevOps Review and improve QA processes, product guidelines, and documentation Contribute to maintaining high standards of product quality across multiple releases and sprint cycles Requirements Minimum of 5 years of experience in Software Testing or Quality Assurance Strong experience testing web and/or mobile applications Experience working within Agile development environments and sprint-based delivery cycles Familiarity with API testing and system integrations Experience using Azure DevOps or similar ticketing/project management platforms Strong analytical and problem-solving skills with excellent attention to detail Ability to identify risks, troubleshoot issues, and think critically about product behavior Strong written and verbal English communication skills Ability to work effectively with technical and non-technical stakeholders Preferred Qualifications Experience working within SaaS product environments Exposure to platforms supporting childcare, education, or operational management systems Experience with exploratory and user-focused testing methodologies Understanding of test documentation, QA best practices, and software development lifecycle processes Exposure to automation testing tools is beneficial but not required