PSP Account Manager/Business Developer

Our client - Fintech company - looking for a PSP Account Manager to own and grow relationships with Payment Service Providers (PSPs), expand our global payment portfolio, and ensure we offer the best-performing solutions across key markets. This role combines relationship management, business development, and market intelligence. Key Responsibilities Build and maintain strong relationships with existing PSPs Regularly review and optimize commercial terms and conditions Monitor PSP updates (new geos, payment methods, features) Research new markets and identify relevant PSPs globally Negotiate commercials and onboard new providers Collect and structure key materials (API docs, commercial terms, integration requirements) Maintain a well-structured internal database of PSPs and documentation Ensure all provider information is up-to-date and accessible Advise internal teams on the best PSPs by geo, vertical, and merchant needs Support merchants by sourcing suitable PSPs and payment methods on demand Organize and lead regular calls with existing and potential PSP partners Manage escalations and resolve operational/payment issues quickly Collaborate with the CCO on monthly performance reports by market/region Provide insights to improve approval rates, coverage, and overall performance Requirements 3+ years experience in payments / fintech / PSP / acquiring Strong understanding of global payment ecosystems (APMs, cards, local methods) Experience working with PSPs, acquirers, or payment gateways Proven negotiation and relationship management skills Ability to work with commercial terms, contracts, and integrations Strong analytical mindset (comfortable with performance data, approval rates, etc.) Structured and detail-oriented (documentation is key in this role) Fluent English (additional languages are a plus) Nice to Have Experience in high-risk industries (iGaming, Nutra, Crypto, etc.) Familiarity with API-based integrations Existing network of PSP contacts  We offer $500 annual learning budget for professional development $500 one-time bonus upon the birth of a child Health insurance (for the employee + 1 family member) — provided after the probation period For Ukrainian employees: either full insurance coverage or annual compensation equivalent to the cost of insurance in Ukraine Performance-based bonuses available after successful completion of the probation period (based on KPI achievement)