Property Manager PRS & INT

Job title: Property Manager PRS & INT Location: Hybrid / Oxford or Bristol (depending on where you’re based) Salary: £34,800.00 - £40,295.00 per annum Working hours: 35hpw / Mon-Fri Contract: 11 month Fixed term contract DBS Level: Standard Full UK driving licence and use of own transport essential Travel: Regular travel to properties in Oxford or Bristol depending on location About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. About the Role We are seeking an experienced and proactive Property Manager to manage a portfolio of Private Rented and Intermediate Rented properties within the A2Dominion portfolio. This role combines operational property management with exceptional resident liaison, ensuring a high standard of service delivery across multiple locations. You will work on a hybrid basis, spending some time at our Ealing or Staines office (depending on location) the remainder working from home. Regular travel to sites will be required to carry out inspections and manage key responsibilities. Key Responsibilities: Resident Liaison & Customer Service * Act as the primary point of contact for residents, resolving queries, investigating complaints, and providing advice and guidance in a timely and professional manner. * Build strong relationships with residents and work collaboratively with internal teams, third-party providers, and external stakeholders. Property & Estate Management * Carry out and monitor regular property and estate inspections, ensuring accurate records are maintained and actions are followed through to resolution. * Manage tenancies in line with policies, procedures, targets, and KPIs, ensuring tenancy management objectives are achieved. * Maintain and update IT systems and ensure accurate manual records are kept. * Monitor block expenditure and reporting to ensure services are delivered efficiently and responsibly. Void & Tenancy Management * Implement empty property (void) processes to minimise costs and lost revenue. * Manage tenancy lifecycle activities including re-lets, renewals, rent reviews, reference and right-to-rent checks, and issuing tenancy agreements. * Support the Lettings Team with new schemes and re-lets as required. Compliance & Legal * Ensure compliance monitoring is completed in line with schedules, legislation, and fire safety requirements. * Serve legal notices accurately, maintain detailed records, and attend court, evictions, and external meetings as required, representing the organisation professionally. About You * Full UK driving licence and use of own transport essential * Educated to GSCE Level or equivalent in Maths and English (Grades A*-C) * Experience of working in a customer-centred environment, and dealing with the public * High level of IT literacy with proficiency in MS Word, Excel, PowerPoint, and Outlook, alongside housing management systems for tenancy and rent arrears management. * Knowledge of housing law in relation to Assured Shorthold Tenancies * Proven experience in property management within a residential setting. * Strong interpersonal and communication skills – confident, approachable, and professional when engaging with residents in person, by phone, and via email. * Ability to build and maintain effective relationships with internal teams and external stakeholders. * Highly organised, with strong attention to detail and a proactive approach to problem-solving. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: * 25 days’ holiday (Plus Bank Holidays) * Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected] We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This Vacancy is being managed by Hollie Furness – [email protected]. Closing date for this role is 17 June 2026; we reserve the right to close this role upon appointment of a successful candidate.