Project Systems Lead

Job Description Positioned within a leading global consulting organisation, this high-impact operational role is critical for driving data integrity, project governance, and commercial tracking across the IMEA region . The successful candidate will manage project life cycles within Salesforce, transforming data into reliable business intelligence to optimize resourcing, forecasting, and senior leadership decisions . This permanent position requires a commercially minded professional capable of balancing collaborative stakeholder management with rigorous process discipline . This is an in-office, full-time hybrid role (3 days in office, 2 days remote). Occasional travel required to India and Dubai. Key Responsibilities Salesforce Ownership & Data Integrity: Act as the primary custodian for project and resourcing data quality across the IMEA region . Create, validate, and maintain accurate project records from initial kick-off through to formal closure . Lifecycle Monitoring & Quality Control: Track operational shifts, including changes to project scope, timelines, staffing allocations, and commercial metrics, ensuring Salesforce remains an absolute source of truth . Business Intelligence & Reporting: Produce comprehensive operational reports and dashboards detailing resource allocation, team utilisation, capacity constraints, and upcoming pipelines to support regional forecasting . Stakeholder Collaboration & Governance: Serve as the central coordination hub connecting Account Managers, Project Leads, Finance, and the broader Operations team . Proactively flag data gaps and constructively challenge incomplete information to maintain systemic accuracy . Process Optimisation: Identify operational bottlenecks and implement scalable workflows, standard templates, and rigorous validation controls to enhance regional reporting efficiency . Requirements Experience: Minimum of 5+ years of dedicated experience within project operations, resource management, a Project Management Office (PMO), or professional services operations . System Expertise: Strong proficiency in managing complex business systems, enterprise resource planning (ERP) platforms, client relationship management (CRM) software, or Professional Services Automation (PSA) tools . Analytical Skills: Advanced capability to interpret operational data, evaluate commercial trade-offs, and synthesize project variables into actionable insights . Stakeholder Management: Proven track record of managing multi-stakeholder relationships and the professional confidence to enforce process discipline constructively . Commercial Acumen: Strong understanding of how data accuracy directly influences corporate utilization, revenue generation, margins, and client delivery . Preferred Qualifications Hands-on Salesforce-based ERP infrastructure experience . Previous experience navigating management consulting, corporate learning and development, or professional services environments . Practical exposure to project financial reporting, capacity planning, utilisation metrics, and revenue forecasting . Required Software Skills Salesforce CRM / ERP / PSA Platforms Advanced MS Excel & Analytical Tools Project Management Systems Benefits & Culture Join an evolving, global entity that prioritizes continuous learning, professional ownership, and an entrepreneurial mindset . Exposure to high-impact client programmes and senior commercial decision-making .