Project Manager (Operational Excellence)

Project Manager (Operational Excellence) Eurovision Services is seeking a highly motivated Project Manager (Operational Excellence) to become part of our Operations Team in Madrid, Spain. ABOUT THE ROLE: As a Project Manager (Operational Excellence) , you will be responsible for driving the planning, execution, and successful delivery of multidisciplinary projects designed to improve efficiency, scalability, and performance across the organization. You will ensure disciplined execution of the projects, following the guidance and governance of the Corporate Transformation Office . Beyond leading Operational Excellence projects and workstreams, you will also provide strategic support to the Chief Operating Officer , contributing to the prioritization of initiatives, the structuring of key decisions, and the reduction of operational pressure within the function. MAIN RESPONSIBILITIES: Lead the end-to-end delivery of Operational Excellence projects by structuring project plans, defining milestones, and ensuring scope, timelines, KPIs, quality standards, risks, dependencies, and mitigation actions are properly managed. Coordinate cross-functional teams (Operations, Technology, Product, Finance, HR, amongst others) to e nsure alignment and execution discipline . Support the COO in strategic planning, analysis , and prioritization of initiatives, contributing to informed decision-making. Collaborate closely with the Head of Corporate Transformation to ensure governance adherence, standardized methodologies, and accurate reporting. Provide the information and materials needed to prepare Steering Committee packs, progress reports, dashboards, and executive briefings for senior leadership and shareholders. Ensure change management, communication, and adoption across impacted business units . Validate deliverables with Project Owners and SMEs , ensuring operational relevance and sustainability. YOUR KNOWLEDGE AND SKILLS: Bachelor’s degree in Engineering, Telecommunications, Media Technology, Business Administration, or a related field. 5+ years of experience in project or program management, preferably in transformation, Operational Excellence, or cross-functional business improvement roles. Proven ability to deliver complex, multidisciplinary projects with measurable operational impact. Practical understanding of broadcasting, media operations, or technology-enabled services (considered a strong plus). Experience in process optimization, workflow improvement, change management, or operational restructuring . Exposure to COO-level strategic work , including planning, prioritization, and decision-support. Strong command of project management methodologies (Agile, Waterfall, hybrid). Knowledge of automation, RPA, and technology-enabled efficiency levers is an asset. Proficiency in structured problem-solving , root-cause analysis, and process mapping. Excellent reporting, documentation, and presentation skills , including storytelling (PPT, Excel, dashboards). Analytical mindset and structured thinking. Strong leadership presence with the ability to influence without formal authority. Excellent communication and stakeholder-management capabilities. High level of autonomy, proactivity, and ownership . Ability to operate effectively in fast-paced environments with shifting priorities. English proficiency: mandatory WHY JOIN US? Becoming part of our team means working in a stimulating, inclusive, and international environment where your contribution truly matters. In this role, you will have high strategic impact and direct visibility with C-level leaders , driving initiatives that shape the future of the organization. You will join an innovative, fast-paced company at the forefront of the broadcasting industry , combining cutting-edge technology with solid operational expertise. Our multicultural teams bring together diverse perspectives, creating an environment where ideas thrive and collaboration leads to exceptional results. In addition, we offer a comprehensive range of benefits designed to support your well-being and work-life balance: Flexible, hybrid working week 28 working days of paid vacation per year Private health insurance Company pension fund Meal vouchers Public transport allowance Parking ABOUT EUROVISION SERVICES With over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don’t happen by accident. We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world. In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms. This is why we are the first-choice media services provider for event organizers, media organizations and sports federations when they are looking for adaptable, end-to-end solutions to produce, distribute and personalize content for their audiences. We are Eurovision Services. We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences. Discover more about Eurovision Services at www.eurovisionservices.com . Department Operations Locations Madrid Remote status Hybrid About Eurovision Services Eurovision Services is the top service provider for media organizations and sports federations around the world. We enable clients to maximize their content value by producing and delivering sport, news and culture/entertainment content to the right audiences at the right time. Co-workers 220