PHL - Shopify Administrator

Job Title: Shopify Administrator Contractor Fee: $1,750 - $2,000/month Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent. About This Role: We are hiring a detail-oriented and tech-savvy Shopify Administrator to support the backend operations and content management of a growing e-commerce brand. The ideal candidate is highly organized, analytical, and experienced in managing day-to-day tasks in Shopify. Youll be responsible for ensuring clean product data, accurate listings, smooth launches, and performance trackingplaying a key role in keeping the storefront optimized and running efficiently. Key Responsibilities: Manage product uploads on Shopify, including SKUs, descriptions, tags, images, and alt text Maintain and update product kits, bundles, personalization options, and custom fields Perform regular quality checks across desktop and mobile to ensure a smooth UX Monitor and report bugs, site issues, or design gaps Maintain an organized image drive and product attribute tracker (e.g., Airtable) Support product launches and seasonal collection updates Create and manage UPC codes and Shopify metafields Pull and analyze sales data to support merchandising and marketing teams Generate reports on KPIs like site performance, conversions, returns, and A/B test outcomes QA shipping invoices, check 3PL SLA compliance, and report fulfillment performance Set up and track promo codes and sales campaigns Monitor reviews and customer feedback for trends and insights Software/Platforms/Tools: Shopify Google Workspace (Docs, Sheets, Slides, etc.) Klaviyo Loop Returns Airtable Daasity and other analytics tools Slack Zoom Project Management tools 3PL WMS or related fulfillment systems Various Shopify apps Qualifications: At least 3-5 years of freelancing experience Strong background in e-commerce operations and product data management Advanced spreadsheet/reporting skills and analytical mindset Experience with Shopify backend and apps Excellent QA habits across multiple devices and browsers Strong written and verbal English communication skills Highly organized and proactive with excellent attention to detail Fast learner with new tools and platforms Prior experience with direct-to-consumer (DTC) or US-based e-commerce brands is a plus Shift Schedule: Monday to Friday, 9am-5pm US EST