PH - Hiring Operations Associate

Working at Thinking Machines Thinking Machines is a technology consultancy building AI & data platforms to solve high-impact problems for our clients. Our vision is a future where data-driven decision-making is a norm and where AI is used to support humans in making excellent decisions. To do that, we create data cultures, one organization at a time. We’re a company made up of intellectually curious, civic-minded, forever-learning individuals. We believe that great data science products are built with care for people and that the best way to drive inclusive innovation is to start with a diverse team. Our field of work is incredibly dynamic, so we want to work with people who are committed to growing with us. We want to hire people who can demonstrate an ability to learn, then provide personalized coaching, growth opportunities, and a great working environment to get them to world-class. Role Description Building a strong organization starts with hiring the best fit candidates. Our people are critical to our continued success -- and growing this powerhouse team is your main role. As a Hiring Operations Associate , you will handle the end-to-end recruitment and selection processes across all roles. Our selection process typically involves paper reviews, technical exams, and behavioral + cultural interviews. As public-facing representatives of the company, we strive to provide candidates with an excellent Candidate Journey, rooted in both care and fairness. We are candidates' first glimpse into the company; as such, we embody the company's core values . Beyond the Hiring Operations Team, you will also have lots of opportunities to work with various internal stakeholders. You will work closely with our technical teams to craft and maintain job descriptions and exams, facilitating exam reviews and conducting interviews, and guiding hiring managers through selection decisions. You will also collaborate with the Marketing Team to expand the reach and strength of our Employer Branding across Southeast Asia. Finally, you should expect to have direct dialogue with Senior Leadership to align on hiring priorities. As part of the Operations Team umbrella, expect to coordinate with other verticals like People Operations, Finance, and Resource Operations. We are a team that gets things done -- this means contributing to big, cross-operations projects. Given the scope of this role, we are looking for people that are able to do the tactical, administrative, as well as the strategic aspects of hiring and recruitment. If selected, we will work closely with you to handle most, if not all, of these responsibilities within your first 6 months through mentorship, training, and guidance. We’re looking for someone who has: Leadership skills - You have the ability to lead a team or workstream, manage stakeholders, design solutions collaboratively, and balance delegation with hands-on mentorship or support when needed. An appetite for discovery and learning - You may work with clients across different industries and with data you’ve never encountered before. You need to be comfortable diving into a client’s domain and asking the right questions to understand and make sense of the data. Systems thinking - You’re able to design data models and analytics systems holistically and identify opportunities to make analytics processes quicker and more reliable. Your work will often come in the middle or towards the end of the entire system, so you need to be aware of how all the different parts affect each other. Problem-solving capabilities and analytical skills - Each dataset presents its own unique set of problems. You need to be up for the challenge and create solutions that would help set up and prepare the data to address the client’s business problems. Strong communication and interpersonal skills - Data doesn’t speak for itself. You need to ensure that the insights and other technical concepts are understood by the right people, via both verbal and written form. Great adaptability and high tolerance for ambiguity - Unexpected things can happen during the project that would impact how you work. You need to be open to adopting and adapting along the way. Strong sense of ownership and initiative - You may discover gaps and other opportunities for improvement while doing your work. We want someone who can take initiative to own these things or collaborate effectively with the rest of the team to address these opportunities. Qualifications and Competencies We need someone who can learn quickly and hit the ground running. As such, we prefer candidates with 2-3 years of background experience in end-to-end recruitment and/or hiring . Additional experience and skill-related expectations include: Holistic understanding of the end-to-end process of recruitment and hiring, as well as actual experience in driving and executing various parts of this process. Ability to find and attract best-fit candidates on hard-to-fill roles through various active sourcing channels. Ability to review, assess, discern amongst, and recommend candidates for technical, business, and operational roles. You don’t have to fully understand all roles immediately, especially the technical ones. But you are expected to study, deep-dive into, and learn unfamiliar roles quickly. Adept stakeholder management experience to wrangle all related parties involved in hiring, including working with Senior Leadership. Demonstrated competency in conducting behavioral interviews, as well as introductory and exploratory conversations with candidate leads. Success in strategizing and executing hiring events such as university outreaches, company mixers, public info sessions, and the like. While not required, candidates with the following will have an edge: Deep understanding of the tech industry and the roles associated with it. Experience in reporting and extracting insights from hiring data. Experience in regional and cross-border hiring and recruitment. In terms of mindset, we are looking for people who have the following: Growth Mindset - You'll notice that the role asks you to learn a lot of things. We need someone who can keep up and take feedback to heart. Adaptability and Agility - We like to move fast and get things done. You must be open to quick pivots and changes on the fly in order to achieve our goals. Principle-Based Decision Making - We prioritize principles and goals over established processes. If something doesn't work, we change it! We need someone who can understand the desired outcome, and recommend optimal ways to get there based on our principles. Trustworthiness and Objectivity - You will naturally have a lot of power over other people's application. This is a huge responsibility, and we need someone we can entrust TM's brand and reputation to. We offer the following compensation and benefits: Competitive salary — the compensation amount is positively correlated with the difficulty of the job, relevant experience, fit, and skill factors. Hybrid Set-Up — Hybrid-remote means employees are required to come in an average of two days a week for client engagements and internal in-person days intended for collaboration, socials, and strategic planning. Individual professional development budget — an annual budget for conferences, training courses, books, and software is available to sharpen your skills and build new ones to help you grow in your role. Full health benefits — generous health insurance package upon hiring, with options to include dependents. Apprenticeship and yearly performance reviews with the leadership team to discuss career and personal goals, job progress and any questions and concerns.