People Ops Payroll Specialist (Global)

Reports to: VP, People Location : US Remote - EST (must be based in Eastern Time Zone) or New York, NY (hybrid) Please note that while the majority of the work is conducted remotely for team members based ‘non-local’ to NYC, all team members are expected to be available to attend key on-site events 2-4 times per year in the NY office. The onsite weeks are scheduled in advance and travel expenses are covered by the business. Local NY based team members are required to work in the office 10–20% of the time. Hours/Status: Full-Time, exempt The core working hours for this role are 8:30AM - 5:00PM EST Monday-Friday, however, as part of a global team, you'll be working closely with colleagues and external partners in the UK, which may require a slightly earlier start time on limited occasion. We support flexible working patterns to accommodate this. * *Please note: if you are a morning person and actually prefer starting earlier (e.g. core hours 8:00AM - 4:30 EST), that works too! Salary (USD): $78,000-$85,000 for US Remote-based team members; $86,000-$93,000 for 'local' New York based (or within commuting distance from our NYC office) team members The role Spektrix has an exciting opportunity for a PeopleOps Payroll Specialist to join our People team! Reporting to our VP of People, you'll be responsible for payroll administration at Spektrix, ensuring accurate and timely payroll delivery for all Spektrix team members across multiple regions (currently UK, US, Canada and Australia), and ensuring compliance with all relevant regulations. On a day to day basis, you'll work closely with both internal colleagues (especially People & Finance teams) and external payroll partners to prepare payroll, you'll provide support and guidance to team members on payroll related inquiries, and you'll work proactively to identify, investigate and reconcile any payroll matters. You'll also get to work on projects - many of which will come from what you think needs attention, so if you notice something is slowing us down or could be made much better, let us know! Fun fact: Continuous Improvement Mindset is your future manager's favorite of Spektrix's core values. :) Ultimately, the success of this role is achieved by delivering payroll timely and accurately across all regions and providing a seamless payroll experience for all Spektrix team members. Key Responsibilities Administer payroll for all Spektrix employees (~250), including: Bi-weekly: US + Canada Monthly: UK, Australia, Portugal (1 employee) Manage payroll deductions, reconcile discrepancies, and ensure accurate reporting of employee withholdings Collaborate with your HR colleagues to ensure payment for employees on leaves of absence (LOA) are calculated and paid accurately, considering any leave scheme payments available both internally and externally. Reconcile payments to ensure compliance. Serve as the primary contact for payroll-related inquiries, monitoring the payroll inbox and relevant Slack channels to provide clear information and resolve issues accurately and timely; deliver exceptional level of service to team members on payroll needs throughout their employment at Spektrix Ensure all federal, state, provincial, and local payroll tax registrations, filings, and regulatory compliance requirements are up to date, updating account information and tracking changes as needed Collaborate with People and Finance teams to ensure accurate and timely payroll setup for all new hires, including verification of payroll information, data entry into payroll systems, application of deductions and benefits, and coordination with cross-functional teams to confirm payroll runs are processed correctly Administer retirement and pension plans across regions, including US 401(k), UK Pension, Canadian Pension, and Australian Superannuation; collaborate with Finance to ensure timely funding Produce and deliver cyclical payroll and people data reports Provide support for audits including research, information gathering, and responding to requests for documentation. Develop and update payroll-related policies, communications, and employee guidance materials. Manage ad hoc projects and special payroll-related initiatives as assigned Skills, Knowledge and Expertise At least two (2) years in a Payroll or HR Generalist/People Operations role that included payroll administration Experience administering payroll in the UK or the US (our two largest employee bases) with knowledge of relevant local payroll laws and regulations; a plus if you’ve handled payroll across multiple regions as we have employees in US, UK, Canada, Australia, and one in Portugal! Proven ability to manage multiple time sensitive priorities in a fast-paced, multi-region environment, ensuring accuracy and compliance Demonstrated experience using one or more HR Information Systems (HRIS); experience using Deel would be a plus Exceptional technical aptitude with high degree of proficiency in tools such as Microsoft Excel / Google Sheets, Docs, etc. and other web based applications Experience with retirement/pension plan administration (such as US 401(k), UK Pension, Canadian Pension, Australian Superannuation) is a plus, but not required Strong problem-solving skills; can identify issues and make recommendations for courses of action Proactive self-starter with strong sense of urgency including a desire to meet employee needs in timely fashion Excellent interpersonal and verbal/written communication skills; strong attention to detail in written communications/data entry is vital Demonstrated ability to adapt to new payroll processes, system implementations, and regulatory updates. Ability to maintain sensitive/highly confidential information Ability to provide explanations and reasons for the choices you make and the advice you provide Ability to recognize/accept responsibility for mistakes and take steps needed achieve a resolution Benefits Company paid medical, dental and vision insurance Generous Paid Time Off benefits, including 21 days of PTO (vacation, personal time, whatever you choose to use it for) 14 paid holidays 10 Paid Sick Days 401(k) with 4% employer match Two paid volunteering days per year Professional development opportunities Flexible working with support for WFH setup / equipment Month-long Paid Sabbatical after 5 years of service Free snacks, drinks and breakfast items in our offices Catered lunch at the NYC office every Thursday Varied range of regular social activities throughout the year Working From Home While many Spektrix team members live near one of our offices (NYC, London, or Manchester), remote/non-local team members work from home most of the time, and all team members work from home at least some of the time! We provide reasonable support and all the hardware you need to get started, but we do require that you have the have the following in place to work from home: A quiet working space at home where you can consistently take video calls without interruption A strong, reliable internet connection that supports your participation in video calls and access to our systems and service Working At The Office For team members who are 'local' to NYC, a stipend is offered for each day you work on-site. Think of it as our way of easing potential commute related costs (but no need to prove it - this is a perk we offer for days worked onsite, regardless of how you choose to get there). Equal Opportunities Spektrix is an equal opportunity employer. We recruit regardless of race, religion, gender, gender identity, sexual orientation, age or disability status and look to employ from a wide range of backgrounds and experiences. At Spektrix, we know that there's no such thing as a 'perfect' candidate. Spektrix is committed to creating an inclusive work environment, where our team members are supported in expressing themselves and delivering their best work. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. Diversity in the workplace is hugely important to our working environment and to enable both individuals and Spektrix to thrive. By valuing each person’s differences we enable each person to contribute their unique experiences, strengths and viewpoints. Workplace diversity is something we aim to achieve and maintain at Spektrix, and we are pursuing a workforce that reflects the diversity of the communities we serve and work in. We aim to reflect this diversity in all departments and at all levels of seniority in the business, right up to the board. In an effort to help us reduce bias, please do not include a photo on your resume or application.