Partner Enablement Officer

We are Qualco Technology, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. We are looking for a Partner Operations Specialist who will be responsible for enabling, onboarding, and governing Qualco Technology’s partner ecosystem across sales, delivery, and technology partnerships. The role is based in Greece or Europe and ensures that partners are onboarded efficiently, meet all due diligence and contractual requirements, and are supported throughout their lifecycle to operate effectively within the company’s operating model. Reporting to Chief Solution Officer, the role requires a flexible approach to tackle a wide range of tasks including: Partner Onboarding & Enablement: Manage the end-to-end onboarding process for sales, delivery, and technology partners; Act as the primary point of contact for partners during onboarding and early engagement phases; Ensure partners receive the required information, tools, and guidance to operate effectively; Maintain structured onboarding documentation, checklists, and partner records. Partner Lifecycle Management & Monitoring: Monitor partner engagement, performance, and compliance throughout the partnership lifecycle; Coordinate periodic partner reviews with relevant internal stakeholders; Identify risks, issues, or misalignments and coordinate corrective actions where required. Due Diligence & Compliance: Coordinate partner due diligence activities, including financial, legal, compliance, and risk checks; Work closely with Legal, Compliance, and Finance teams to ensure all requirements are met prior to activation; Ensure ongoing compliance with contractual, regulatory, and internal policy requirements. Contracts & Partner Documentation: Coordinate the preparation, review, and execution of partner agreements and related documentation; Track contractual obligations, SLAs, renewals, amendments, and terminations; Ensure partner contracts are properly documented and accessible to relevant stakeholders. Partner Selection Coordination: Support Business Units during the partner selection process by coordinating evaluations, documentation, and approvals; Ensure a smooth handover from partner selection to onboarding and enablement; Provide structured input to Business Units regarding onboarding readiness and potential risks. Cross-Functional Collaboration & Process Improvement: Collaborate closely with Sales/ Presales, Business Units, Legal, Finance, and Compliance teams; Ensure alignment between partner capabilities and internal operational requirements; Contribute to the continuous improvement of partner enablement, onboarding, and governance processes; Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.