Paralegal

Grow Your Career in Client Services and Legal Support

Not all legal support roles offer the opportunity to make a genuine difference in people's lives. As a Paralegal, you'll help individuals navigate important compensation claims by gathering evidence, coordinating documentation, and providing compassionate support throughout the process. This role combines legal administration, client communication, and case coordination, making it ideal for professionals who enjoy helping people while working in a structured legal environment. Enjoy a work-from-home setup, premium pay enhancements including holiday premiums, and long-term career growth through Emapta's global network.

About the Client

Our client operates in the Australian legal services industry, specializing in industrial deafness and related workplace noise exposure claims. With more than 25 years of niche experience in workers' compensation, they support clients seeking compensation for noise-induced hearing loss, medical expenses, and related permanent impairment claims across several Australian states and jurisdictions.

Responsibilities

• Communicate with clients to prepare evidence
• Gather, sort, and review evidence and documentation
• Provide administrative support related to legal processes
• Liaise with professionals, including insurance companies, lawyers, doctors, and their staff
• Coordinate clients for appointments with specialists

Qualifications

• 1–3 years of experience in paralegal support, legal administration, case management, customer service, client services, or a related role
• Background in a law firm, legal services environment, professional services, or customer-facing role is preferred
• Excellent verbal and written English communication skills
• Strong interpersonal skills with the ability to build trust and maintain professional client relationships
• Proven ability to communicate effectively with clients, professionals, and stakeholders at all levels
• Strong organizational, administrative, and time-management skills with exceptional attention to detail
• Ability to gather, organize, review, and maintain documentation accurately and efficiently
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment
• Compassionate, patient, and service-oriented approach to client interactions
• Ability to work independently while contributing positively within a collaborative team environment
• Previous leadership, mentoring, or team coordination experience is advantageous

Snapshot

Employment type: Full time

Shift: Day Shift, 5:00 AM - 1:00 PM, weekends off, with extra pay for 1 night hour and applicable holiday premiums

Work setup: Work from home

Benefits

• Private Medical Insurance
• Access to Sportmaster
• Additional holiday premium pay
• Additional pay for the night-shift hour worked
• Career growth opportunities
• Global career exposure
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)

Join the Top 1% Talent. A Better Career. A Better Life.

At Emapta, we don't just offer jobs-we build long-term global careers for the top 1% of talent. As we expand into North Macedonia, we are committed to creating opportunities that go beyond employment: where you are valued, supported, and empowered to grow alongside some of the world's leading businesses.

With over 1,200 clients globally and a team of 12,000+ professionals across over 30 offices worldwide, you will be part of a high-performing, international environment without leaving your home country. Here, you are an extension of global teams, trusted to deliver meaningful outcomes and real impact.

If you are ready to elevate your career, work with purpose, and be part of a company that invests in your future.

#EmpoweringPeople #EmaptaEra