Operations Specialist (f/m/d)

Operations Specialist (f/m/d) Operations Specialist (f/m/d) Join Axpo Polska Sp. z o.o. and play a key role in shaping the future of energy services. As an Operations Specialist, you’ll ensure seamless invoicing processes, drive innovation, and contribute to the success of our customers and operations in the Polish energy market. What you will do: Identify and implement automation opportunities to optimize invoicing workflows and document management. Oversee the end-to-end invoicing process, ensuring accuracy, compliance, and timeliness. Validate high-volume meter data processing. Manage complaint process for both Distribution System Operators (DSOs) and customers. Collaborate with cross-functional teams, including Sales Support and Customer Care, to ensure seamless operations. What you bring & who you are: Bachelor’s degree in IT area is highly preferred. Proven track record in billing, invoicing, or high-volume operational environments. Strong familiarity with CRM and billing platforms, advanced Excel skills (complex formulas, data validation, large datasets) and Power BI expertise for reporting. Deep understanding of the Polish energy market and knowledge of operations within electricity and/or gas sectors are highly preferred. Data-driven mindset with sharp attention to detail and high numerical accuracy. A fast learner who takes full ownership of projects and results. Proactive, solution-oriented, and always looking for ways to eliminate inefficiencies and improve workflows. Native Polish and professional working proficiency in English (B2 level or higher). Even if you don’t meet all the requirements, we encourage you to apply. We value diverse perspectives and are excited to hear from you! About the team: We are a dynamic, collaborative, and diverse group of professionals committed to delivering excellence. Together, we innovate, support each other, and celebrate success in a fast-paced environment that values every voice. At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone. Department Trading / Sales Role Permanent position Locations Warsaw Remote status Hybrid Employment type Full-time 3 numbers we're proud of: Years of experience Employees Different job profiles Workplace and culture - Benefit from a modern environment, good social security and flexible working hours. At Axpo, all employees have the freedom to develop their personal skills and potential and to remain true to themselves. Axpo lives a culture that is free of prejudices about age, gender, origin, education, religion, disability or sexual orientation. We promote uniqueness. Because uniqueness creates diversity. And diversity promotes growth and is our driving force. Interested in what it's like to work at Axpo? Check out some testimonials here or on our social media channels Your Benefits Personal development Do you want to develop your skills in specific area? Axpo Poland not only organizes training on a wide range of topics, but also supports individual training programmes for our employees. Want to learn a new language? Axpo Poland will cover up to 70% of the cost of language classes. Health care We care about our people. Axpo Poland offers a multisport card and private medical care, as well as access to a mental health platform where you can attend up to five free consultations with a specialist per year. Work environment Our modern office, with spectacular views, is located in the city center, next to the metro station. We offer flexible working hours and a hybrid work model which allows you to work partially from home and in our office. We offer monthly get-togethers, as well as morning coffee in the office kitchen. Warsaw Related jobs About Axpo Group Axpo's ambition is to provide society with a sustainable future through innovative energy solutions. Axpo is the largest Swiss producer of renewable energy and an international pioneer in energy trading and the marketing of solar and wind power. More than 7,500 employees combine experience and know-how with a passion for innovation and the joint search for ever better solutions. Axpo relies on innovative technologies to meet the ever-changing needs of its customers in over 30 countries in Europe, North America and Asia. Founded in 1908 Co-workers 7500